Customer Service Jobs in Texas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX
- 3 days ago
- Liberty Mutual Insurance
- Plano, TX
- 3 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Plano, TX
- 2 days ago
- Plano, TX
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkService Representative (RCSR), the Customer Service Representative (CSR) will: Be a role model for safety and integrity in the workplace Embrace and be a role model of Johnson Controls 8 Simple Rules...
Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...
what it means to be a global leader in customer service and experience one interaction at a time....
**Position Overview:** Were looking for a friendly, detail-oriented Customer Service Representative to assist members with questions about health plans, claims, and benefits....
. - Call center experience - Customer service experience - have Mainframe, green screen experience or similar systems - Have expert knowledge of Microsoft Excel, Word and Outlook....
Remote Workalready licensed, the job seeker must be able to pass and obtain a General Lines Agent (Property and Casualty) license in Texas - Must be able to pass background check...
After the first week of training, you have the option to work at home.Maximus is currently hiring Monolingual Customer Service Representatives (English Calls Only) to join our team!...
Inside Sales and Customer Service Representative (Inside Sales and Customer Service Rep)
- Bryan, TX
- 8 hours ago
- Bryan, TX
- 8 hours ago
Key Responsibilities: - Customer Service: Provide exceptional customer service by addressing inquiries, resolving complaints, and providing timely solutions regarding insurance policies. - Insurance...
invoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...
Remote Work.), has an immediate opening for Inside Sales / Customer Service Representative....
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
[Provide prompt, professional member/customer service in office, via telephone and other electronic means; updating member data and documenting each contact within the Customer Relationship Management...
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 60 days after completion of course material....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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