Customer Service Jobs in Texas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Maintain required Property & Casualty license and state registrations....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
As a Customer Service Representative (Bilingual), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative - Labs (on-site)
- San Antonio, TX
- 30+ days ago
- San Antonio, TX
- 30+ days ago
We are currently looking for a Customer Service Representative to join our growing team!...
Customer Service Representative, Medicare Pharmacy
- San Antonio, TX
- 5 hours ago
- San Antonio, TX
- 5 hours ago
JOB QUALIFICATIONS Required Education High School Diploma or GED equivalent Required Experience 1-3 years of call center or customer service experience Preferred Education Associate degree Preferred...
Pay for Customer Service Representative is between $18 and $20 per hour at this location. Are you friendly and do you thrive on providing great customer service?...
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
We are looking for an experienced customer service rep. that can provide "world class" customer service to enhance the Oaks Cleaners experience for clients....
what it means to be a global leader in customer service and experience one interaction at a time....
as well as excellent customer service skills Knowledge of North Central Texas native flora and fauna....
title: customer service/ admin ESTABLISHED COMPANY SINCE 2011 LOOKING FOR A CUSTOMER SERVICE REPRESENTIVE FOR INSURANCE COMPANIY JOB DUTIES 1....
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX
- 1 day ago
- Richardson, TX
- 1 day ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Provide excellent customer services for high volume inbound provider calls for the Claims Inquiry/Claims Research Medicaid team....
Required Qualifications: High School Diploma / GED Must be 18 years of age OR older 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of telephonic customer...
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »