Customer Service Jobs in West, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Waco, TX (15 miles from West, TX)
- 1 day ago
- Waco, TX (15 miles from West, TX)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE Job Code: 2025-CLWACOSU-001 Company: Texas Farm Bureau Casualty Insurance Company Location: Waco, TX Status: Full-time Job Responsibilities: This position is responsible...
Customer Service Representative
- Waco, TX (15 miles from West, TX)
- 7 days ago
- Waco, TX (15 miles from West, TX)
- 7 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Waco, TX (15 miles from West, TX)
- 11 days ago
- Waco, TX (15 miles from West, TX)
- 11 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative - Patient Registration
- Waco, TX (15 miles from West, TX)
- 27 days ago
- Waco, TX (15 miles from West, TX)
- 27 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Bilingual (English/Spanish) Customer Service Representative (Onsite)
- Waco, TX (15 miles from West, TX)
- 45+ days ago
- Waco, TX (15 miles from West, TX)
- 45+ days ago
Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization....
Customer Service Representative (Onsite)
- Waco, TX (15 miles from West, TX)
- 90+ days ago
- Waco, TX (15 miles from West, TX)
- 90+ days ago
Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....
Retail Customer Service Associate
- Waco, TX (15 miles from West, TX)
- 30+ days ago
- Waco, TX (15 miles from West, TX)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2301 E Waco Dr, Waco, TX 76705-3207...
Customer Service Representative
- Waco, TX (15 miles from West, TX)
- 30+ days ago
- Waco, TX (15 miles from West, TX)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative AM - Remote Work from Home 3/31
- Waco, TX (15 miles from West, TX)
- 45+ days ago
- Waco, TX (15 miles from West, TX)
- 45+ days ago
Role Overview: Could you be our next Customer Service Representative? American Income Life is looking for an experienced Customer Service Representative to join the team!...
Remote WorkDemographic Data for West, TX
Moving to West, TX? Find some basic demographic data about West, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West, TX
Highest Education Level
Customer Services in West, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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