Customer Service Jobs in Waco, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
CUSTOMER SERVICE REPRESENTATIVE Job Code: 2025-CLWACOSU-001 Company: Texas Farm Bureau Casualty Insurance Company Location: Waco, TX Status: Full-time Job Responsibilities: This position is responsible...
As our Customer Service Representative, you'll work to help our patients check into the hospital....
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
As our Customer Service Representative, youll work to help our patients check into the hospital....
Bilingual (English/Spanish) Customer Service Representative (Onsite)
- Waco, TX
- 45+ days ago
- Waco, TX
- 45+ days ago
Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization....
Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2301 E Waco Dr, Waco, TX 76705-3207...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative AM - Remote Work from Home 3/31
- Waco, TX
- 45+ days ago
- Waco, TX
- 45+ days ago
Role Overview: Could you be our next Customer Service Representative? American Income Life is looking for an experienced Customer Service Representative to join the team!...
Remote WorkDemographic Data for Waco, TX
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Salary for Customer Service Jobs in Waco, TX
Highest Education Level
Customer Services in Waco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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