Customer Service Jobs in Waco, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.Provides complex customer service work in support of the Texas Department...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Lead Customer Service Representative, Full or Part Time
- Hewitt, TX (7 miles from Waco, TX)
- 14 days ago
- Hewitt, TX (7 miles from Waco, TX)
- 14 days ago
Store 2741328: 720 Spring Valley Rd, Hewitt, Texas 76643 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Bilingual (English/Spanish) Customer Service Representative (Onsite)
- Waco, TX
- 14 days ago
- Waco, TX
- 14 days ago
Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization....
Customer Service Representative AM - Remote Work from Home 3/31
- Waco, TX
- 18 days ago
- Waco, TX
- 18 days ago
Role Overview: Could you be our next Customer Service Representative? American Income Life is looking for an experienced Customer Service Representative to join the team!...
Remote WorkCustomer Service Representative
- Hewitt, TX (7 miles from Waco, TX)
- 23 days ago
- Hewitt, TX (7 miles from Waco, TX)
- 23 days ago
Store 2741328: 720 Spring Valley Rd, Hewitt, Texas 76643 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Waco, TX
Moving to Waco, TX? Find some basic demographic data about Waco, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waco, TX
Highest Education Level
Customer Services in Waco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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