Customer Service Jobs in Silsbee, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative: Salary Range $29,439-$32,169 / annually
- Beaumont, TX (20 miles from Silsbee, TX)
- 12 days ago
- Beaumont, TX (20 miles from Silsbee, TX)
- 12 days ago
Provides exceptional customer service. Serves as backup to other support staff when necessary to assist in managing the unit....
Retail Customer Service Associate
- Beaumont, TX (20 miles from Silsbee, TX)
- 28 days ago
- Beaumont, TX (20 miles from Silsbee, TX)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1615 Interstate 10 S, Beaumont,...
Customer Service Representative
- Call, TX (23 miles from Silsbee, TX)
- 30+ days ago
- Call, TX (23 miles from Silsbee, TX)
- 30+ days ago
The Customer Service and Claims Department is a fast-paced environment where we strive to provide exceptional customer service....
Customer Service Representative / Salary Range: $29,439 - $32,169
- Beaumont, TX (20 miles from Silsbee, TX)
- 45+ days ago
- Beaumont, TX (20 miles from Silsbee, TX)
- 45+ days ago
Provides exceptional customer service. Serves as backup to other support staff when necessary to assist in managing the unit....
Customer Service Representative
- Beaumont, TX (20 miles from Silsbee, TX)
- 45+ days ago
- Beaumont, TX (20 miles from Silsbee, TX)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Silsbee, TX
Moving to Silsbee, TX? Find some basic demographic data about Silsbee, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Silsbee, TX
Highest Education Level
Customer Services in Silsbee, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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