Customer Service Jobs in San Antonio, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- San Antonio, TX
- 2 days ago
- San Antonio, TX
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkFraud Investigation Services Associate III
- San Antonio, TX
- 60+ days ago
- San Antonio, TX
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
what it means to be a global leader in customer service and experience one interaction at a time....
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Pre-Licensed Customer Service Representative - Remote
- San Antonio, TX
- 5 days ago
- San Antonio, TX
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkKnowledge of Property & Casualty insurance products. Previous experience in customer service, preferably in the insurance industry. Strong communication and interpersonal skills....
The Customer Service Associate - Life Insurance will provide call center functional and or technical support for an Insurance client....
Customer Service Representative Location: Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction...
redefining what it means to be a global leader in customer service and experience one interaction at a time....
Customer Service Representative Dental/2317
- Windcrest, TX (10 miles from San Antonio, TX)
- 11 days ago
- Windcrest, TX (10 miles from San Antonio, TX)
- 11 days ago
Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community....
The Customer Service Representative - Insurance Services is responsible for directly assisting Sales Representatives, Sales Assistants and Customers/policy holders with new and/or renewal accounts....
Customer Service Representative - Labs (on-site)
- San Antonio, TX
- 12 days ago
- San Antonio, TX
- 12 days ago
We are currently looking for a Customer Service Representative to join our growing team!...
Treasury Management Customer Service Representative
- San Antonio, TX
- 13 days ago
- San Antonio, TX
- 13 days ago
If so, the Treasury Management Customer Service Representative position could be your you! At Frost, its about more than a job....
Loss Prevention Customer Service Associate II
- San Antonio, TX
- 14 days ago
- San Antonio, TX
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community....
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Antonio, TX
Highest Education Level
Customer Services in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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