Customer Service Jobs in Rockwall, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (22 miles from Rockwall, TX)
- 4 days ago
- Liberty Mutual Insurance
- Plano, TX (22 miles from Rockwall, TX)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Plano, TX (22 miles from Rockwall, TX)
- 2 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkLoss Prevention Customer Service Associate 2
- Dallas, TX (22 miles from Rockwall, TX)
- 11 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 11 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - PT
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
service....
Senior Customer Service Representative - National Remote
- Dallas, TX (22 miles from Rockwall, TX)
- 5 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 5 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkPatient Accounts - Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 7 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 7 days ago
Provide customer service on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with office protocol....
Inbound Customer Service Representative (Tolling)
- Dallas, TX (22 miles from Rockwall, TX)
- 11 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 11 days ago
We are looking for Customer Service Representatives to support inbound customer service....
Customer Service Representative
- Plano, TX (22 miles from Rockwall, TX)
- 12 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 12 days ago
Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....
Remote WorkCustomer Service Representative
- Josephine, TX (14 miles from Rockwall, TX)
- 12 days ago
- Josephine, TX (14 miles from Rockwall, TX)
- 12 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Fate, TX (5 miles from Rockwall, TX)
- 12 days ago
- Fate, TX (5 miles from Rockwall, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Nevada, TX (12 miles from Rockwall, TX)
- 12 days ago
- Nevada, TX (12 miles from Rockwall, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Richardson, TX (19 miles from Rockwall, TX)
- 13 days ago
- Richardson, TX (19 miles from Rockwall, TX)
- 13 days ago
Our risk and consulting group, under Allied Universal® Enhanced Protection Services, is hiring a Customer Service Representative....
Customer Service Representative Team Lead
- Dallas, TX (22 miles from Rockwall, TX)
- 13 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 13 days ago
Job Title: Customer Service Representative Team Lead Location: TX - Dallas/Irving What you'll do: Team Lead assists the AVP Customer Service Manager with a Team of Customer Service Representatives (...
Retail Customer Service Associate
- Plano, TX (22 miles from Rockwall, TX)
- 14 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 14 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (19 miles from Rockwall, TX)
- 18 days ago
- Richardson, TX (19 miles from Rockwall, TX)
- 18 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Demographic Data for Rockwall, TX
Moving to Rockwall, TX? Find some basic demographic data about Rockwall, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rockwall, TX
Highest Education Level
Customer Services in Rockwall, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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