Customer Service Jobs in Richardson, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (6 miles from Richardson, TX)
- 4 days ago
- Liberty Mutual Insurance
- Plano, TX (6 miles from Richardson, TX)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Plano, TX (6 miles from Richardson, TX)
- 2 days ago
- Plano, TX (6 miles from Richardson, TX)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Frisco, TX (16 miles from Richardson, TX)
- 1 hour ago
- Frisco, TX (16 miles from Richardson, TX)
- 1 hour ago
Qualifications Property Casualty license Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills...
Customer Service Representative
- Grand Prairie, TX (19 miles from Richardson, TX)
- 6 hours ago
- Grand Prairie, TX (19 miles from Richardson, TX)
- 6 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Loss Prevention Customer Service Associate 2
- Dallas, TX (12 miles from Richardson, TX)
- 17 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 17 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Euless, TX (21 miles from Richardson, TX)
- 1 day ago
- Euless, TX (21 miles from Richardson, TX)
- 1 day ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
RCM Customer Service Representative - Remote
- Frisco, TX (16 miles from Richardson, TX)
- 3 days ago
- Frisco, TX (16 miles from Richardson, TX)
- 3 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkCustomer Service Representative - PT
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
service....
Customer Service REP - Call Center
- Frisco, TX (16 miles from Richardson, TX)
- 4 days ago
- Frisco, TX (16 miles from Richardson, TX)
- 4 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Senior Customer Service Representative - National Remote
- Dallas, TX (12 miles from Richardson, TX)
- 5 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 5 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkPatient Accounts - Customer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
Provide customer service on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with office protocol....
Customer Service Representative
- Irving, TX (16 miles from Richardson, TX)
- 11 days ago
- Irving, TX (16 miles from Richardson, TX)
- 11 days ago
We have a great opportunity for a Customer Service Representative to join our team in Irving, TX! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Inbound Customer Service Representative (Tolling)
- Dallas, TX (12 miles from Richardson, TX)
- 12 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 12 days ago
We are looking for Customer Service Representatives to support inbound customer service....
Customer Service Representative
- Plano, TX (6 miles from Richardson, TX)
- 12 days ago
- Plano, TX (6 miles from Richardson, TX)
- 12 days ago
Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....
Remote WorkCustomer Service Representative
- Josephine, TX (24 miles from Richardson, TX)
- 12 days ago
- Josephine, TX (24 miles from Richardson, TX)
- 12 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Demographic Data for Richardson, TX
Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richardson, TX
Highest Education Level
Customer Services in Richardson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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