Customer Service Jobs in Plano, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 108 Jobs

Senior Customer Service Representative

  • Lewisville, TX (22 miles from Plano, TX)
  • 21 hours ago
  • Lewisville, TX (22 miles from Plano, TX)
  • 21 hours ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Dallas, TX (18 miles from Plano, TX)
  • 21 hours ago
  • Dallas, TX (18 miles from Plano, TX)
  • 21 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representatives

  • Grand Prairie, TX (24 miles from Plano, TX)
  • 17 hours ago
  • Grand Prairie, TX (24 miles from Plano, TX)
  • 17 hours ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative I

  • Dallas, TX (18 miles from Plano, TX)
  • 19 hours ago
  • Dallas, TX (18 miles from Plano, TX)
  • 19 hours ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...

Call Center Customer Service Representative - Sales (Hybrid)

  • Richardson, TX (6 miles from Plano, TX)
  • 2 days ago
  • Richardson, TX (6 miles from Plano, TX)
  • 2 days ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Part Time Customer Service Representative

  • Grand Prairie, TX (24 miles from Plano, TX)
  • 3 days ago
  • Grand Prairie, TX (24 miles from Plano, TX)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA

  • Dallas, TX (18 miles from Plano, TX)
  • 3 days ago
  • Dallas, TX (18 miles from Plano, TX)
  • 3 days ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Customer Service Representative

  • Plano, TX
  • 4 days ago
  • Plano, TX
  • 4 days ago

This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....

Customer Service Associate

  • Irving, TX (20 miles from Plano, TX)
  • 4 days ago
  • Irving, TX (20 miles from Plano, TX)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Allen, TX (7 miles from Plano, TX)
  • 4 days ago
  • Allen, TX (7 miles from Plano, TX)
  • 4 days ago

They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...

Clinical Research Customer Service Representative

  • Richardson, TX (6 miles from Plano, TX)
  • 4 days ago
  • Richardson, TX (6 miles from Plano, TX)
  • 4 days ago

Clinical Research Schedulers Needed in Richardson, TX! Great Opportunity to get a foot into Clinical Research Administration! Description: Recruit patients for Clinical Research Studies Send cold...

Clinical Research Customer Service Representative

  • Plano, TX
  • 4 days ago
  • Plano, TX
  • 4 days ago

Clinical Research Customer Service Representatives Needed near Plano, TX! Great Opportunity to get a foot into Clinical Research Administration!...

Remote Bilingual Customer Service Representative

  • Plano, TX
  • 5 days ago
  • Plano, TX
  • 5 days ago

Administrative Customer Service Customer Service Representative Plano, TX Customer Service Representative, Plano, TX REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE BCforward Plano, TX (Remote) Contractor...

Remote Work

ULINE- Customer Service Representative

  • Irving, TX (20 miles from Plano, TX)
  • 6 days ago
  • Irving, TX (20 miles from Plano, TX)
  • 6 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

RCM Customer Service Representative - Remote

  • Frisco, TX (11 miles from Plano, TX)
  • 6 days ago
  • Frisco, TX (11 miles from Plano, TX)
  • 6 days ago

JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....

Remote Work

Demographic Data for Plano, TX

Moving to Plano, TX? Find some basic demographic data about Plano, TX below.


Local
National
306,955
11,093
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Plano, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Plano, TX offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plano, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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