Customer Service Jobs in Plano, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Lewisville, TX (22 miles from Plano, TX)
- 22 hours ago
- Lewisville, TX (22 miles from Plano, TX)
- 22 hours ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Dallas, TX (18 miles from Plano, TX)
- 22 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 22 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representatives
- Grand Prairie, TX (24 miles from Plano, TX)
- 19 hours ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 19 hours ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Customer Service Representative I
- Dallas, TX (18 miles from Plano, TX)
- 20 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 20 hours ago
& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (6 miles from Plano, TX)
- 2 days ago
- Richardson, TX (6 miles from Plano, TX)
- 2 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Part Time Customer Service Representative
- Grand Prairie, TX (24 miles from Plano, TX)
- 3 days ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkThis is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....
- Irving, TX (20 miles from Plano, TX)
- 4 days ago
- Irving, TX (20 miles from Plano, TX)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Allen, TX (7 miles from Plano, TX)
- 4 days ago
- Allen, TX (7 miles from Plano, TX)
- 4 days ago
They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...
Clinical Research Customer Service Representative
- Richardson, TX (6 miles from Plano, TX)
- 4 days ago
- Richardson, TX (6 miles from Plano, TX)
- 4 days ago
Clinical Research Schedulers Needed in Richardson, TX! Great Opportunity to get a foot into Clinical Research Administration! Description: Recruit patients for Clinical Research Studies Send cold...
Clinical Research Customer Service Representatives Needed near Plano, TX! Great Opportunity to get a foot into Clinical Research Administration!...
Administrative Customer Service Customer Service Representative Plano, TX Customer Service Representative, Plano, TX REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE BCforward Plano, TX (Remote) Contractor...
Remote WorkULINE- Customer Service Representative
- Irving, TX (20 miles from Plano, TX)
- 6 days ago
- Irving, TX (20 miles from Plano, TX)
- 6 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
RCM Customer Service Representative - Remote
- Frisco, TX (11 miles from Plano, TX)
- 6 days ago
- Frisco, TX (11 miles from Plano, TX)
- 6 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkDemographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »