Customer Service Jobs in Pilot Point, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Customer Service Representative, Full or Part Time

  • Northlake, TX (22 miles from Pilot Point, TX)
  • 1 day ago
  • Northlake, TX (22 miles from Pilot Point, TX)
  • 1 day ago

We want you to join our team as a Customer Service Representative....

TPWD - Customer Service Representative I (Fluctuating Hours)

  • Pilot Point, TX
  • 1 day ago
  • Pilot Point, TX
  • 1 day ago

I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...

Customer Service Representative - Bilingual

  • Lake Dallas, TX (18 miles from Pilot Point, TX)
  • 2 days ago
  • Lake Dallas, TX (18 miles from Pilot Point, TX)
  • 2 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • Anna, TX (23 miles from Pilot Point, TX)
  • 2 days ago
  • Anna, TX (23 miles from Pilot Point, TX)
  • 2 days ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...

Customer Service Representative

  • Frisco, TX (14 miles from Pilot Point, TX)
  • 3 days ago
  • Frisco, TX (14 miles from Pilot Point, TX)
  • 3 days ago

Qualifications Property Casualty license Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills...

RCM Customer Service Representative - Remote

  • Frisco, TX (14 miles from Pilot Point, TX)
  • 6 days ago
  • Frisco, TX (14 miles from Pilot Point, TX)
  • 6 days ago

JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....

Remote Work

Customer Service REP - Call Center

  • Frisco, TX (14 miles from Pilot Point, TX)
  • 8 days ago
  • Frisco, TX (14 miles from Pilot Point, TX)
  • 8 days ago

Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...

Customer Service Representative

  • Plano, TX (24 miles from Pilot Point, TX)
  • 15 days ago
  • Plano, TX (24 miles from Pilot Point, TX)
  • 15 days ago

Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....

Remote Work

ULINE- Customer Service Representative

  • Celina, TX (10 miles from Pilot Point, TX)
  • 16 days ago
  • Celina, TX (10 miles from Pilot Point, TX)
  • 16 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

ULINE- Call Center Representative

  • Denton, TX (16 miles from Pilot Point, TX)
  • 16 days ago
  • Denton, TX (16 miles from Pilot Point, TX)
  • 16 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Retail Customer Service Associate

  • Plano, TX (24 miles from Pilot Point, TX)
  • 17 days ago
  • Plano, TX (24 miles from Pilot Point, TX)
  • 17 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...

Customer Service Rep I

  • Plano, TX (24 miles from Pilot Point, TX)
  • 23 days ago
  • Plano, TX (24 miles from Pilot Point, TX)
  • 23 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Bilingual Customer Service Rep I - (Spanish/English)

  • Plano, TX (24 miles from Pilot Point, TX)
  • 23 days ago
  • Plano, TX (24 miles from Pilot Point, TX)
  • 23 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Customer Service Associate

  • Plano, TX (24 miles from Pilot Point, TX)
  • 45+ days ago
  • Plano, TX (24 miles from Pilot Point, TX)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Pilot Point, TX

Moving to Pilot Point, TX? Find some basic demographic data about Pilot Point, TX below.


Local
National
7,409
215
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Pilot Point, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Pilot Point, TX offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pilot Point, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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