Customer Service Jobs in Mckinney, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (11 miles from Mckinney, TX)
- 4 days ago
- Liberty Mutual Insurance
- Plano, TX (11 miles from Mckinney, TX)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Plano, TX (11 miles from Mckinney, TX)
- 2 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRCM Customer Service Representative - Remote
- Frisco, TX (14 miles from Mckinney, TX)
- 2 days ago
- Frisco, TX (14 miles from Mckinney, TX)
- 2 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (14 miles from Mckinney, TX)
- 4 days ago
- Frisco, TX (14 miles from Mckinney, TX)
- 4 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative - Bilingual - Spanish
- Addison, TX (20 miles from Mckinney, TX)
- 4 days ago
- Addison, TX (20 miles from Mckinney, TX)
- 4 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 12 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 12 days ago
Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....
Remote WorkCustomer Service Representative
- Josephine, TX (17 miles from Mckinney, TX)
- 12 days ago
- Josephine, TX (17 miles from Mckinney, TX)
- 12 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Celina, TX (13 miles from Mckinney, TX)
- 12 days ago
- Celina, TX (13 miles from Mckinney, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Fate, TX (20 miles from Mckinney, TX)
- 12 days ago
- Fate, TX (20 miles from Mckinney, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Carrollton, TX (23 miles from Mckinney, TX)
- 12 days ago
- Carrollton, TX (23 miles from Mckinney, TX)
- 12 days ago
Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...
Customer Service Representative
- Richardson, TX (16 miles from Mckinney, TX)
- 13 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 13 days ago
Our risk and consulting group, under Allied Universal® Enhanced Protection Services, is hiring a Customer Service Representative....
Retail Customer Service Associate
- Plano, TX (11 miles from Mckinney, TX)
- 14 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 14 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (16 miles from Mckinney, TX)
- 17 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 17 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
- Plano, TX (11 miles from Mckinney, TX)
- 19 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 19 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Bilingual Customer Service Rep I - (Spanish/English)
- Plano, TX (11 miles from Mckinney, TX)
- 19 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 19 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Demographic Data for Mckinney, TX
Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mckinney, TX
Highest Education Level
Customer Services in Mckinney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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