Customer Service Jobs in Mckinney, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkSenior Customer Service Representative
- Richardson, TX (16 miles from Mckinney, TX)
- 1 day ago
- Richardson, TX (16 miles from Mckinney, TX)
- 1 day ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 4 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 4 days ago
This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....
Bilingual Customer Service Representative
- Allen, TX (6 miles from Mckinney, TX)
- 4 days ago
- Allen, TX (6 miles from Mckinney, TX)
- 4 days ago
They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...
Clinical Research Customer Service Representative
- Richardson, TX (16 miles from Mckinney, TX)
- 4 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 4 days ago
Clinical Research Schedulers Needed in Richardson, TX! Great Opportunity to get a foot into Clinical Research Administration! Description: Recruit patients for Clinical Research Studies Send cold...
Clinical Research Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 4 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 4 days ago
Clinical Research Customer Service Representatives Needed near Plano, TX! Great Opportunity to get a foot into Clinical Research Administration!...
Remote Bilingual Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 5 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 5 days ago
Administrative Customer Service Customer Service Representative Plano, TX Customer Service Representative, Plano, TX REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE BCforward Plano, TX (Remote) Contractor...
Remote WorkRCM Customer Service Representative - Remote
- Frisco, TX (14 miles from Mckinney, TX)
- 7 days ago
- Frisco, TX (14 miles from Mckinney, TX)
- 7 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkCustomer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 7 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 7 days ago
Customer Service Representatives (Internally called Member Advocates) are part of our Customer Experience team and are the first point of contact to support and guide our members through their health...
Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 7 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
PS Customer Service Representative - Remote
- Frisco, TX (14 miles from Mckinney, TX)
- 7 days ago
- Frisco, TX (14 miles from Mckinney, TX)
- 7 days ago
JOB SUMMARY The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients....
Remote WorkCustomer Service Representative - Spanish Bilingual
- Plano, TX (11 miles from Mckinney, TX)
- 8 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 8 days ago
We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...
Customer Service Representative
- Richardson, TX (16 miles from Mckinney, TX)
- 8 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 8 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
- Plano, TX (11 miles from Mckinney, TX)
- 8 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 8 days ago
Jump-start your career as a Customer Service Rep PRN today with Medical City Plano....
PS Customer Service Representative - Remote Bilingual
- Frisco, TX (14 miles from Mckinney, TX)
- 8 days ago
- Frisco, TX (14 miles from Mckinney, TX)
- 8 days ago
JOB SUMMARY The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients....
Remote WorkDemographic Data for Mckinney, TX
Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mckinney, TX
Highest Education Level
Customer Services in Mckinney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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