Customer Service Jobs in Mckinney, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Plano, TX (11 miles from Mckinney, TX)
  • 2 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

RCM Customer Service Representative - Remote

  • Frisco, TX (14 miles from Mckinney, TX)
  • 2 days ago
  • Frisco, TX (14 miles from Mckinney, TX)
  • 2 days ago

JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....

Remote Work

Customer Service REP - Call Center

  • Frisco, TX (14 miles from Mckinney, TX)
  • 4 days ago
  • Frisco, TX (14 miles from Mckinney, TX)
  • 4 days ago

Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...

Customer Service Representative - Bilingual - Spanish

  • Addison, TX (20 miles from Mckinney, TX)
  • 4 days ago
  • Addison, TX (20 miles from Mckinney, TX)
  • 4 days ago

Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 12 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 12 days ago

Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....

Remote Work

Customer Service Representative

  • Josephine, TX (17 miles from Mckinney, TX)
  • 12 days ago
  • Josephine, TX (17 miles from Mckinney, TX)
  • 12 days ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Celina, TX (13 miles from Mckinney, TX)
  • 12 days ago
  • Celina, TX (13 miles from Mckinney, TX)
  • 12 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Fate, TX (20 miles from Mckinney, TX)
  • 12 days ago
  • Fate, TX (20 miles from Mckinney, TX)
  • 12 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • Carrollton, TX (23 miles from Mckinney, TX)
  • 12 days ago
  • Carrollton, TX (23 miles from Mckinney, TX)
  • 12 days ago

Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...

Customer Service Representative

  • Richardson, TX (16 miles from Mckinney, TX)
  • 13 days ago
  • Richardson, TX (16 miles from Mckinney, TX)
  • 13 days ago

Our risk and consulting group, under Allied Universal® Enhanced Protection Services, is hiring a Customer Service Representative....

Retail Customer Service Associate

  • Plano, TX (11 miles from Mckinney, TX)
  • 14 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...

Call Center Customer Service Representative - Sales (Hybrid)

  • Richardson, TX (16 miles from Mckinney, TX)
  • 17 days ago
  • Richardson, TX (16 miles from Mckinney, TX)
  • 17 days ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Customer Service Rep I

  • Plano, TX (11 miles from Mckinney, TX)
  • 19 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 19 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Bilingual Customer Service Rep I - (Spanish/English)

  • Plano, TX (11 miles from Mckinney, TX)
  • 19 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 19 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Demographic Data for Mckinney, TX

Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.


Local
National
216,783
4,785
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Mckinney, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mckinney, TX offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mckinney, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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