Customer Service Jobs in Mckinney, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 38 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Plano, TX (11 miles from Mckinney, TX)
  • 1 day ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Senior Customer Service Representative

  • Richardson, TX (16 miles from Mckinney, TX)
  • 1 day ago
  • Richardson, TX (16 miles from Mckinney, TX)
  • 1 day ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago

This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....

Bilingual Customer Service Representative

  • Allen, TX (6 miles from Mckinney, TX)
  • 4 days ago
  • Allen, TX (6 miles from Mckinney, TX)
  • 4 days ago

They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...

Clinical Research Customer Service Representative

  • Richardson, TX (16 miles from Mckinney, TX)
  • 4 days ago
  • Richardson, TX (16 miles from Mckinney, TX)
  • 4 days ago

Clinical Research Schedulers Needed in Richardson, TX! Great Opportunity to get a foot into Clinical Research Administration! Description: Recruit patients for Clinical Research Studies Send cold...

Clinical Research Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 4 days ago

Clinical Research Customer Service Representatives Needed near Plano, TX! Great Opportunity to get a foot into Clinical Research Administration!...

Remote Bilingual Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 5 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 5 days ago

Administrative Customer Service Customer Service Representative Plano, TX Customer Service Representative, Plano, TX REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE BCforward Plano, TX (Remote) Contractor...

Remote Work

RCM Customer Service Representative - Remote

  • Frisco, TX (14 miles from Mckinney, TX)
  • 7 days ago
  • Frisco, TX (14 miles from Mckinney, TX)
  • 7 days ago

JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....

Remote Work

Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 7 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 7 days ago

Customer Service Representatives (Internally called Member Advocates) are part of our Customer Experience team and are the first point of contact to support and guide our members through their health...

Customer Service Representative

  • Plano, TX (11 miles from Mckinney, TX)
  • 7 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

PS Customer Service Representative - Remote

  • Frisco, TX (14 miles from Mckinney, TX)
  • 7 days ago
  • Frisco, TX (14 miles from Mckinney, TX)
  • 7 days ago

JOB SUMMARY The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients....

Remote Work

Customer Service Representative - Spanish Bilingual

  • Plano, TX (11 miles from Mckinney, TX)
  • 8 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 8 days ago

We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...

Customer Service Representative

  • Richardson, TX (16 miles from Mckinney, TX)
  • 8 days ago
  • Richardson, TX (16 miles from Mckinney, TX)
  • 8 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Rep PRN

  • Plano, TX (11 miles from Mckinney, TX)
  • 8 days ago
  • Plano, TX (11 miles from Mckinney, TX)
  • 8 days ago

Jump-start your career as a Customer Service Rep PRN today with Medical City Plano....

PS Customer Service Representative - Remote Bilingual

  • Frisco, TX (14 miles from Mckinney, TX)
  • 8 days ago
  • Frisco, TX (14 miles from Mckinney, TX)
  • 8 days ago

JOB SUMMARY The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients....

Remote Work

Demographic Data for Mckinney, TX

Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.


Local
National
216,783
4,785
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Mckinney, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mckinney, TX offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mckinney, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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