Customer Service Jobs in Keller, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs

Customer Service Representative

  • Grand Prairie, TX (18 miles from Keller, TX)
  • 9 hours ago
  • Grand Prairie, TX (18 miles from Keller, TX)
  • 9 hours ago

Customer Service Representative Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base....

Customer Service Representative - MSI

  • Keller, TX
  • 2 days ago
  • Keller, TX
  • 2 days ago

KNOWLEDGE, SKILLS & ABILITIES: Must obtain Property & Casualty Insurance License within 90 days EDUCATION & EXPERIENCE: 2 years of Customer Service experience and/or 1 year of Call Center experience...

Customer Service Representative

  • Fort Worth, TX (15 miles from Keller, TX)
  • 7 days ago
  • Fort Worth, TX (15 miles from Keller, TX)
  • 7 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative - PT

  • DFW Airport, TX (12 miles from Keller, TX)
  • 9 days ago
  • DFW Airport, TX (12 miles from Keller, TX)
  • 9 days ago

service....

Customer Service Representative, Full or Part Time

  • Northlake, TX (13 miles from Keller, TX)
  • 10 days ago
  • Northlake, TX (13 miles from Keller, TX)
  • 10 days ago

We want you to join our team as a Customer Service Representative....

Customer Service Representative - Bilingual

  • Lake Dallas, TX (18 miles from Keller, TX)
  • 11 days ago
  • Lake Dallas, TX (18 miles from Keller, TX)
  • 11 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • Addison, TX (24 miles from Keller, TX)
  • 11 days ago
  • Addison, TX (24 miles from Keller, TX)
  • 11 days ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Grapevine, TX (10 miles from Keller, TX)
  • 11 days ago
  • Grapevine, TX (10 miles from Keller, TX)
  • 11 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • Grand Prairie, TX (18 miles from Keller, TX)
  • 12 days ago
  • Grand Prairie, TX (18 miles from Keller, TX)
  • 12 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative

  • Euless, TX (11 miles from Keller, TX)
  • 14 days ago
  • Euless, TX (11 miles from Keller, TX)
  • 14 days ago

Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....

Pre-Licensed Customer Service Representative - Remote

  • Arlington, TX (21 miles from Keller, TX)
  • 17 days ago
  • Arlington, TX (21 miles from Keller, TX)
  • 17 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative - Bilingual - Spanish

  • Addison, TX (24 miles from Keller, TX)
  • 17 days ago
  • Addison, TX (24 miles from Keller, TX)
  • 17 days ago

Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

Customer Service Rep I

  • Fort Worth, TX (15 miles from Keller, TX)
  • 18 days ago
  • Fort Worth, TX (15 miles from Keller, TX)
  • 18 days ago

Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....

Customer Service Representative/ Collector

  • Fort Worth, TX (15 miles from Keller, TX)
  • 19 days ago
  • Fort Worth, TX (15 miles from Keller, TX)
  • 19 days ago

Between $15.50 and $16.50 Per Hour DOE (Depends on Experience) Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative/ Collector Atlas Credit Company Occupation: Customer...

Customer Service Representative

  • Ft Worth, TX (15 miles from Keller, TX)
  • 20 days ago
  • Ft Worth, TX (15 miles from Keller, TX)
  • 20 days ago

What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....

Demographic Data for Keller, TX

Moving to Keller, TX? Find some basic demographic data about Keller, TX below.


Local
National
118,048
2,183
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Keller, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Keller, TX offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Keller, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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