Customer Service Jobs in Irving, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (20 miles from Irving, TX)
- 4 days ago
- Liberty Mutual Insurance
- Plano, TX (20 miles from Irving, TX)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Plano, TX (20 miles from Irving, TX)
- 2 days ago
- Plano, TX (20 miles from Irving, TX)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Grand Prairie, TX (3 miles from Irving, TX)
- 5 hours ago
- Grand Prairie, TX (3 miles from Irving, TX)
- 5 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Loss Prevention Customer Service Associate 2
- Dallas, TX (8 miles from Irving, TX)
- 17 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 17 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Euless, TX (8 miles from Irving, TX)
- 1 day ago
- Euless, TX (8 miles from Irving, TX)
- 1 day ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Collector / Customer Service Rep.
- Fort Worth, TX (22 miles from Irving, TX)
- 2 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 2 days ago
Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy....
Customer Service Representative - PT
- Dallas, TX (8 miles from Irving, TX)
- 3 days ago
- Dallas, TX (8 miles from Irving, TX)
- 3 days ago
service....
Pre-Licensed Customer Service Representative - Remote
- Arlington, TX (17 miles from Irving, TX)
- 5 days ago
- Arlington, TX (17 miles from Irving, TX)
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote Work- Fort Worth, TX (22 miles from Irving, TX)
- 5 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 5 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Senior Customer Service Representative - National Remote
- Dallas, TX (8 miles from Irving, TX)
- 5 days ago
- Dallas, TX (8 miles from Irving, TX)
- 5 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkCustomer Service Representative/ Collector
- Fort Worth, TX (22 miles from Irving, TX)
- 6 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 6 days ago
Between $15.50 and $16.50 Per Hour DOE (Depends on Experience) Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative/ Collector Atlas Credit Company Occupation: Customer...
Customer Service Representative
- Cedar Hill, TX (15 miles from Irving, TX)
- 6 days ago
- Cedar Hill, TX (15 miles from Irving, TX)
- 6 days ago
Assist in generating reports related to order processing and customer service metrics as needed....
Patient Accounts - Customer Service Representative
- Dallas, TX (8 miles from Irving, TX)
- 7 days ago
- Dallas, TX (8 miles from Irving, TX)
- 7 days ago
Provide customer service on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with office protocol....
Customer Service Representative
- Ft Worth, TX (22 miles from Irving, TX)
- 7 days ago
- Ft Worth, TX (22 miles from Irving, TX)
- 7 days ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Associate Customer Service Representative
- Fort Worth, TX (22 miles from Irving, TX)
- 11 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 11 days ago
ABOUT THE ROLE REPAY is looking for an experienced Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners....
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Irving, TX
Highest Education Level
Customer Services in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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