Customer Service Jobs in Houston, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 60 Jobs

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative (Bilingual)

  • Katy, TX (22 miles from Houston, TX)
  • 30+ days ago
  • Katy, TX (22 miles from Houston, TX)
  • 30+ days ago

As a Customer Service Representative (Bilingual), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

Pay for Customer Service Representative is between $18 and $20 per hour at this location. Are you friendly and do you thrive on providing great customer service?...

Evening Customer Service Representative

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Customer Service Representative

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

We are looking for an experienced customer service rep. that can provide "world class" customer service to enhance the Oaks Cleaners experience for clients....

Customer Service Rep For Insurance Company

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

title: customer service/ admin ESTABLISHED COMPANY SINCE 2011 LOOKING FOR A CUSTOMER SERVICE REPRESENTIVE FOR INSURANCE COMPANIY JOB DUTIES 1....

Customer Service Rep For Insurance Company

  • Houston, TX
  • 3 days ago
  • Houston, TX
  • 3 days ago

ESTABLISHED COMPANY SINCE 2011 LOOKING FOR A CUSTOMER SERVICE REPRESENTIVE FOR INSURANCE COMPANIY JOB DUTIES 1. ANSWER PHONES 2. TAKE PAYMENTS 3. PROVIDE QUOTES...

AMCO.NET Customer Service Reps - Call Center

  • Houston, TX
  • 3 days ago
  • Houston, TX
  • 3 days ago

AMCO.NET needs Customer Service Reps. Auto Insurance Agents Must Be Computer Literate....

Pharmacy Customer Service Associate

  • League City, TX (24 miles from Houston, TX)
  • 3 days ago
  • League City, TX (24 miles from Houston, TX)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Houston, TX
  • 3 days ago
  • Houston, TX
  • 3 days ago

You should have at least 1-2 years of administrative experience and at least 2-3 years of customer service experience is required....

Customer Service Representative Overnight (Bilingual preferred)

  • Houston, TX
  • 4 days ago
  • Houston, TX
  • 4 days ago

Are you excited to provide a level of customer service unrivaled by the competition?...

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...

Customer Service Associate

  • Sugar Land, TX (18 miles from Houston, TX)
  • 4 days ago
  • Sugar Land, TX (18 miles from Houston, TX)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sr Customer Service Rep - Revenue Cycle - Katy, TX

  • Houston, TX
  • 4 days ago
  • Houston, TX
  • 4 days ago

service focus and application of positive language principles Working knowledge of the patient billing cycle for both hospital and professional billing Excellent customer service and professional communication...

Demographic Data for Houston, TX

Moving to Houston, TX? Find some basic demographic data about Houston, TX below.


Local
National
3,198,284
80,547
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Houston, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Houston, TX offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Houston, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »