Customer Service Jobs in Houston, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Houston, TX
- 2 days ago
- Houston, TX
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Workinvoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...
Remote Work.), has an immediate opening for Inside Sales / Customer Service Representative....
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative (Fluent in Spanish Preferred)
- Houston, TX
- 4 days ago
- Houston, TX
- 4 days ago
Adecco Is Hiring for Customer Service Representative (Fluent in Spanish Preferred) **Key Responsibilities:** + Provide exceptional customer support via phone, email, and chat + Assist with inquiries...
invoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...
Remote WorkCustomer Service Representative - Bilingual English/Spanish
- Houston, TX
- 4 days ago
- Houston, TX
- 4 days ago
invoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...
Remote WorkCategory :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkAs a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative Call Center & Customer Service $ 15 / Hour location_on Houston, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Functional Title: Customer Service Rep II Job Title: Customer Service Rep II Agency: Health & Human Services Comm Department: Region 6 CCL DC Field Ops Posting Number: 4682 Closing Date: 07/07/2025...
Customer Service Rep/Data Entry
- South Houston, TX (10 miles from Houston, TX)
- 8 days ago
- South Houston, TX (10 miles from Houston, TX)
- 8 days ago
Customer Service Rep / Data Entry Automation Personnel Services is looking for a Customer Service Rep/Data Entry for a company based in South Houston, Texas....
Customer Service Representative
- Katy, TX (22 miles from Houston, TX)
- 9 days ago
- Katy, TX (22 miles from Houston, TX)
- 9 days ago
Customer Service Representative Katy, TX 77450 Posted: 04/04/2025 Employment Type: Temp to Hire Job Function: Customer Service Job Number: 24129 Pay: $18/hr-$25/hr Remote / Hybrid Jobs: Remote Job Description...
Customer Service Experience: Previous experience in customer service is a plus but not required. Strong communication skills, with the ability to explain information clearly and effectively....
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »