Customer Service Jobs in Houston, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Houston, TX
- 2 days ago
- Houston, TX
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative (Bilingual)
- Katy, TX (22 miles from Houston, TX)
- 30+ days ago
- Katy, TX (22 miles from Houston, TX)
- 30+ days ago
As a Customer Service Representative (Bilingual), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Retail Customer Service Associate
- Pearland, TX (15 miles from Houston, TX)
- 6 hours ago
- Pearland, TX (15 miles from Houston, TX)
- 6 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 15800 South Fwy, Pearland, TX 77584...
Provide outstanding customer service by addressing inquiries, resolving concerns, and explaining policy details....
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Pay for Customer Service Representative is between $18 and $20 per hour at this location. Are you friendly and do you thrive on providing great customer service?...
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
We are looking for an experienced customer service rep. that can provide "world class" customer service to enhance the Oaks Cleaners experience for clients....
title: customer service/ admin ESTABLISHED COMPANY SINCE 2011 LOOKING FOR A CUSTOMER SERVICE REPRESENTIVE FOR INSURANCE COMPANIY JOB DUTIES 1....
ESTABLISHED COMPANY SINCE 2011 LOOKING FOR A CUSTOMER SERVICE REPRESENTIVE FOR INSURANCE COMPANIY JOB DUTIES 1. ANSWER PHONES 2. TAKE PAYMENTS 3. PROVIDE QUOTES...
AMCO.NET needs Customer Service Reps. Auto Insurance Agents Must Be Computer Literate....
You should have at least 1-2 years of administrative experience and at least 2-3 years of customer service experience is required....
Customer Service Representative Overnight (Bilingual preferred)
- Houston, TX
- 5 days ago
- Houston, TX
- 5 days ago
Are you excited to provide a level of customer service unrivaled by the competition?...
Customer Service Representative-Weekdays, Evenings, Weekends rotating schedule.
- Houston, TX
- 5 days ago
- Houston, TX
- 5 days ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
service focus and application of positive language principles Working knowledge of the patient billing cycle for both hospital and professional billing Excellent customer service and professional communication...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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