Customer Service Jobs in Grapevine, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (21 miles from Grapevine, TX)
- 4 days ago
- Liberty Mutual Insurance
- Plano, TX (21 miles from Grapevine, TX)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Customer Service Representative
- Frisco, TX (21 miles from Grapevine, TX)
- 3 hours ago
- Frisco, TX (21 miles from Grapevine, TX)
- 3 hours ago
Qualifications Property Casualty license Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills...
Customer Service Representative
- Grand Prairie, TX (11 miles from Grapevine, TX)
- 8 hours ago
- Grand Prairie, TX (11 miles from Grapevine, TX)
- 8 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Loss Prevention Customer Service Associate 2
- Dallas, TX (18 miles from Grapevine, TX)
- 19 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 19 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Euless, TX (5 miles from Grapevine, TX)
- 1 day ago
- Euless, TX (5 miles from Grapevine, TX)
- 1 day ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Collector / Customer Service Rep.
- Fort Worth, TX (20 miles from Grapevine, TX)
- 2 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 2 days ago
Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy....
RCM Customer Service Representative - Remote
- Frisco, TX (21 miles from Grapevine, TX)
- 3 days ago
- Frisco, TX (21 miles from Grapevine, TX)
- 3 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkCustomer Service Representative - PT
- Dallas, TX (18 miles from Grapevine, TX)
- 3 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 3 days ago
service....
Customer Service REP - Call Center
- Frisco, TX (21 miles from Grapevine, TX)
- 4 days ago
- Frisco, TX (21 miles from Grapevine, TX)
- 4 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Pre-Licensed Customer Service Representative - Remote
- Arlington, TX (21 miles from Grapevine, TX)
- 5 days ago
- Arlington, TX (21 miles from Grapevine, TX)
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote Work- Fort Worth, TX (20 miles from Grapevine, TX)
- 5 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 5 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Senior Customer Service Representative - National Remote
- Dallas, TX (18 miles from Grapevine, TX)
- 5 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 5 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkCustomer Service Representative/ Collector
- Fort Worth, TX (20 miles from Grapevine, TX)
- 6 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 6 days ago
Between $15.50 and $16.50 Per Hour DOE (Depends on Experience) Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative/ Collector Atlas Credit Company Occupation: Customer...
Customer Service Representative
- Cedar Hill, TX (24 miles from Grapevine, TX)
- 6 days ago
- Cedar Hill, TX (24 miles from Grapevine, TX)
- 6 days ago
Assist in generating reports related to order processing and customer service metrics as needed....
Patient Accounts - Customer Service Representative
- Dallas, TX (18 miles from Grapevine, TX)
- 7 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 7 days ago
Provide customer service on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with office protocol....
Demographic Data for Grapevine, TX
Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grapevine, TX
Highest Education Level
Customer Services in Grapevine, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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