Customer Service Jobs in Garland, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 105 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

Dallas, TX (14 miles from Garland, TX)
5 hours ago

Dallas, TX (14 miles from Garland, TX)
5 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

Dallas, TX (14 miles from Garland, TX)
3 days ago

Dallas, TX (14 miles from Garland, TX)
3 days ago

Remote Work

Retail Customer Service Associate

Grand Prairie, TX (23 miles from Garland, TX)
22 hours ago

Grand Prairie, TX (23 miles from Garland, TX)
22 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2325 W Hwy I 20, Grand Prairie,...

Customer Service Representative

Rockwall, TX (12 miles from Garland, TX)
2 days ago

Rockwall, TX (12 miles from Garland, TX)
2 days ago

Whitmore is currently seeking a customer service representative to join our team at the Terrell, Texas facility. A great opportunity for a recent graduate!...

Senior Customer Service Representative

Dallas, TX (14 miles from Garland, TX)
2 days ago

Dallas, TX (14 miles from Garland, TX)
2 days ago

Senior Customer Service Representative - National Remote Requisition Number: 2275701 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization...

Remote Work

Customer Service Representative II

Dallas, TX (14 miles from Garland, TX)
2 days ago

Dallas, TX (14 miles from Garland, TX)
2 days ago

Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....

Customer Service Representative - PT

DFW Airport, TX (24 miles from Garland, TX)
2 days ago

DFW Airport, TX (24 miles from Garland, TX)
2 days ago

service....

Customer Service Representatives

Grand Prairie, TX (23 miles from Garland, TX)
3 days ago

Grand Prairie, TX (23 miles from Garland, TX)
3 days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative I

Dallas, TX (14 miles from Garland, TX)
3 days ago

Dallas, TX (14 miles from Garland, TX)
3 days ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...

Part Time Customer Service Representative

Grand Prairie, TX (23 miles from Garland, TX)
5 days ago

Grand Prairie, TX (23 miles from Garland, TX)
5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA

Dallas, TX (14 miles from Garland, TX)
5 days ago

Dallas, TX (14 miles from Garland, TX)
5 days ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Customer Service Representative

Plano, TX (10 miles from Garland, TX)
6 days ago

Plano, TX (10 miles from Garland, TX)
6 days ago

This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....

Bilingual Customer Service Representative

Allen, TX (10 miles from Garland, TX)
7 days ago

Allen, TX (10 miles from Garland, TX)
7 days ago

They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...

Remote Bilingual Customer Service Representative

Plano, TX (10 miles from Garland, TX)
8 days ago

Plano, TX (10 miles from Garland, TX)
8 days ago

Administrative Customer Service Customer Service Representative Plano, TX Customer Service Representative, Plano, TX REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE BCforward Plano, TX (Remote) Contractor...

Remote Work

ULINE- Customer Service Representative

Irving, TX (20 miles from Garland, TX)
8 days ago

Irving, TX (20 miles from Garland, TX)
8 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

View all 105 jobs

Demographic Data for Garland, TX

Moving to Garland, TX? Find some basic demographic data about Garland, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Garland, TX

Local

National

Total Population

245,469

Number of Businesses

4,025

City Size

Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Garland, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Garland, TX offer the following education background

Bachelor's Degree

35.0%

High School or GED

20.7%

Associate's Degree

16.6%

Vocational Degree or Certification

15.3%

Master's Degree

8.0%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Garland, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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