Customer Service Jobs in Garland, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 106 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago
  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative - PT

  • DFW Airport, TX (24 miles from Garland, TX)
  • 1 hour ago
  • DFW Airport, TX (24 miles from Garland, TX)
  • 1 hour ago

service....

Customer Service Representatives

  • Grand Prairie, TX (23 miles from Garland, TX)
  • 1 day ago
  • Grand Prairie, TX (23 miles from Garland, TX)
  • 1 day ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative I

  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago
  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...

Senior Customer Service Representative

  • Richardson, TX (7 miles from Garland, TX)
  • 1 day ago
  • Richardson, TX (7 miles from Garland, TX)
  • 1 day ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Part Time Customer Service Representative

  • Grand Prairie, TX (23 miles from Garland, TX)
  • 3 days ago
  • Grand Prairie, TX (23 miles from Garland, TX)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA

  • Dallas, TX (14 miles from Garland, TX)
  • 3 days ago
  • Dallas, TX (14 miles from Garland, TX)
  • 3 days ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Customer Service Representative

  • Plano, TX (10 miles from Garland, TX)
  • 4 days ago
  • Plano, TX (10 miles from Garland, TX)
  • 4 days ago

This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....

Customer Service Associate

  • Irving, TX (20 miles from Garland, TX)
  • 4 days ago
  • Irving, TX (20 miles from Garland, TX)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Allen, TX (10 miles from Garland, TX)
  • 4 days ago
  • Allen, TX (10 miles from Garland, TX)
  • 4 days ago

They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...

Clinical Research Customer Service Representative

  • Richardson, TX (7 miles from Garland, TX)
  • 4 days ago
  • Richardson, TX (7 miles from Garland, TX)
  • 4 days ago

Clinical Research Schedulers Needed in Richardson, TX! Great Opportunity to get a foot into Clinical Research Administration! Description: Recruit patients for Clinical Research Studies Send cold...

Clinical Research Customer Service Representative

  • Plano, TX (10 miles from Garland, TX)
  • 4 days ago
  • Plano, TX (10 miles from Garland, TX)
  • 4 days ago

Clinical Research Customer Service Representatives Needed near Plano, TX! Great Opportunity to get a foot into Clinical Research Administration!...

Remote Bilingual Customer Service Representative

  • Plano, TX (10 miles from Garland, TX)
  • 5 days ago
  • Plano, TX (10 miles from Garland, TX)
  • 5 days ago

Administrative Customer Service Customer Service Representative Plano, TX Customer Service Representative, Plano, TX REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE BCforward Plano, TX (Remote) Contractor...

Remote Work

ULINE- Customer Service Representative

  • Irving, TX (20 miles from Garland, TX)
  • 6 days ago
  • Irving, TX (20 miles from Garland, TX)
  • 6 days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

RCM Customer Service Representative - Remote

  • Frisco, TX (21 miles from Garland, TX)
  • 7 days ago
  • Frisco, TX (21 miles from Garland, TX)
  • 7 days ago

JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....

Remote Work

Demographic Data for Garland, TX

Moving to Garland, TX? Find some basic demographic data about Garland, TX below.


Local
National
245,469
4,025
Large

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Garland, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Garland, TX offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Garland, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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