Customer Service Jobs in Fresno, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 52 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Houston, TX (16 miles from Fresno, TX)
  • 2 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Houston, TX (16 miles from Fresno, TX)
  • 1 day ago
  • Houston, TX (16 miles from Fresno, TX)
  • 1 day ago

Provide outstanding customer service by addressing inquiries, resolving concerns, and explaining policy details....

Customer Service Representative

  • Houston, TX (16 miles from Fresno, TX)
  • 2 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 2 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Houston, TX (16 miles from Fresno, TX)
  • 3 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 3 days ago

Pay for Customer Service Representative is between $18 and $20 per hour at this location. Are you friendly and do you thrive on providing great customer service?...

Evening Customer Service Representative

  • Houston, TX (16 miles from Fresno, TX)
  • 3 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 3 days ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Customer Service Representative

  • Houston, TX (16 miles from Fresno, TX)
  • 3 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 3 days ago

We are looking for an experienced customer service rep. that can provide "world class" customer service to enhance the Oaks Cleaners experience for clients....

Customer Service Rep For Insurance Company

  • Houston, TX (16 miles from Fresno, TX)
  • 4 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 4 days ago

title: customer service/ admin ESTABLISHED COMPANY SINCE 2011 LOOKING FOR A CUSTOMER SERVICE REPRESENTIVE FOR INSURANCE COMPANIY JOB DUTIES 1....

Customer Service Rep For Insurance Company

  • Houston, TX (16 miles from Fresno, TX)
  • 4 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 4 days ago

ESTABLISHED COMPANY SINCE 2011 LOOKING FOR A CUSTOMER SERVICE REPRESENTIVE FOR INSURANCE COMPANIY JOB DUTIES 1. ANSWER PHONES 2. TAKE PAYMENTS 3. PROVIDE QUOTES...

AMCO.NET Customer Service Reps - Call Center

  • Houston, TX (16 miles from Fresno, TX)
  • 4 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 4 days ago

AMCO.NET needs Customer Service Reps. Auto Insurance Agents Must Be Computer Literate....

Customer Service Representative

  • Houston, TX (16 miles from Fresno, TX)
  • 4 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 4 days ago

You should have at least 1-2 years of administrative experience and at least 2-3 years of customer service experience is required....

Customer Service Representative Overnight (Bilingual preferred)

  • Houston, TX (16 miles from Fresno, TX)
  • 5 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 5 days ago

Are you excited to provide a level of customer service unrivaled by the competition?...

Customer Service Representative-Weekdays, Evenings, Weekends rotating schedule.

  • Houston, TX (16 miles from Fresno, TX)
  • 5 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 5 days ago

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...

Sr Customer Service Rep - Revenue Cycle - Katy, TX

  • Houston, TX (16 miles from Fresno, TX)
  • 5 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 5 days ago

service focus and application of positive language principles Working knowledge of the patient billing cycle for both hospital and professional billing Excellent customer service and professional communication...

SCO - Life/Annuity - Customer Service Representative II

  • League City, TX (23 miles from Fresno, TX)
  • 7 days ago
  • League City, TX (23 miles from Fresno, TX)
  • 7 days ago

Elevate Your Career as a Customer Service Representative II at American National! Are you ready to make a difference in the world of customer service?...

Storage Customer Service Representative

  • Houston, TX (16 miles from Fresno, TX)
  • 7 days ago
  • Houston, TX (16 miles from Fresno, TX)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Demographic Data for Fresno, TX

Moving to Fresno, TX? Find some basic demographic data about Fresno, TX below.


Local
National
26,563
145
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Fresno, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fresno, TX offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fresno, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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