Customer Service Jobs in Fort Worth, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Fort Worth, TX
- 2 days ago
- Fort Worth, TX
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 6 hours ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 6 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Euless, TX (16 miles from Fort Worth, TX)
- 1 day ago
- Euless, TX (16 miles from Fort Worth, TX)
- 1 day ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Provide excellent customer service while handling incoming calls from external and internal customers with phone courtesy....
Pre-Licensed Customer Service Representative - Remote
- Arlington, TX (11 miles from Fort Worth, TX)
- 5 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 5 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Between $15.50 and $16.50 Per Hour DOE (Depends on Experience) Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative/ Collector Atlas Credit Company Occupation: Customer...
Customer Service Representative
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 6 days ago
- Cedar Hill, TX (22 miles from Fort Worth, TX)
- 6 days ago
Assist in generating reports related to order processing and customer service metrics as needed....
Customer Service Representative - PT
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 6 days ago
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 6 days ago
service....
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
ABOUT THE ROLE REPAY is looking for an experienced Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners....
Customer Service Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 11 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 11 days ago
We have a great opportunity for a Customer Service Representative to join our team in Irving, TX! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service Representative
- Kennedale, TX (8 miles from Fort Worth, TX)
- 12 days ago
- Kennedale, TX (8 miles from Fort Worth, TX)
- 12 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Mansfield, TX (15 miles from Fort Worth, TX)
- 12 days ago
- Mansfield, TX (15 miles from Fort Worth, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Worth, TX
Highest Education Level
Customer Services in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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