Customer Service Jobs in El Paso, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative (CSR)

  • El Paso, TX
  • 3 days ago
  • El Paso, TX
  • 3 days ago

Our Customer Service Representatives are enthusiastic and motivated....

Bilingual Customer Service Representative

  • El Paso, TX
  • 5 days ago
  • El Paso, TX
  • 5 days ago

Description & Requirements Maximus is currently hiring Customer Service Representatives to join our team!...

Customer Service Representative

  • El Paso, TX
  • 16 days ago
  • El Paso, TX
  • 16 days ago

in customer service and experience one interaction at a time....

Customer Service Representative I

  • El Paso, TX
  • 20 days ago
  • El Paso, TX
  • 20 days ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023...

Bilingual Customer Service Rep

  • El Paso, TX
  • 30+ days ago
  • El Paso, TX
  • 30+ days ago

Qualifications Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required Previous 1 year customer service or customer support experience required Previous 1 year call...

Remote Work

Bilingual (English/Spanish) Customer Service Representative - (Onsite)

  • El Paso, TX
  • 90+ days ago
  • El Paso, TX
  • 90+ days ago

Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization....

Retail Customer Service Associate

  • El Paso, TX
  • 30+ days ago
  • El Paso, TX
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7001 Gateway Blvd W, El Paso, TX...

Customer Service Representative

  • Socorro, TX (14 miles from El Paso, TX)
  • 30+ days ago
  • Socorro, TX (14 miles from El Paso, TX)
  • 30+ days ago

Store 2741272: 10790 N Loop Dr, Socorro, Texas 79927 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Bilingual Spanish Customer Service Representative

  • El Paso, TX
  • 30+ days ago
  • El Paso, TX
  • 30+ days ago

Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time....

Lead Customer Service Representative, Full or Part Time

  • El Paso, TX
  • 45+ days ago
  • El Paso, TX
  • 45+ days ago

Store 2741260: 3898 Doniphan Dr, El Paso, Texas 79922 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • El Paso, TX
  • 45+ days ago
  • El Paso, TX
  • 45+ days ago

Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Full or Part Time

  • El Paso, TX
  • 45+ days ago
  • El Paso, TX
  • 45+ days ago

- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative - PT

  • El Paso, TX
  • 60+ days ago
  • El Paso, TX
  • 60+ days ago

service....

Customer Service Representative (04-05)

  • Anthony, NM (18 miles from El Paso, TX)
  • 60+ days ago
  • Anthony, NM (18 miles from El Paso, TX)
  • 60+ days ago

Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic Core Competencies: Excellent communications skills; demonstrate courtesy...

Customer Service Representative

  • El Paso, TX
  • 90+ days ago
  • El Paso, TX
  • 90+ days ago

Our Customer Service Representatives are enthusiastic and motivated....

Demographic Data for El Paso, TX

Moving to El Paso, TX? Find some basic demographic data about El Paso, TX below.


Local
National
809,856
14,846
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in El Paso, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in El Paso, TX offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in El Paso, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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