Customer Service Jobs in Dallas, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 110 Jobs

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Rockwall, TX (22 miles from Dallas, TX)
  • 7 hours ago
  • Rockwall, TX (22 miles from Dallas, TX)
  • 7 hours ago

Whitmore is currently seeking a customer service representative to join our team at the Terrell, Texas facility. A great opportunity for a recent graduate!...

Senior Customer Service Representative

  • Dallas, TX
  • 7 hours ago
  • Dallas, TX
  • 7 hours ago

Senior Customer Service Representative - National Remote Requisition Number: 2275701 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization...

Remote Work

Customer Service Representative - Remote

  • Plano, TX (18 miles from Dallas, TX)
  • 9 hours ago
  • Plano, TX (18 miles from Dallas, TX)
  • 9 hours ago

If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....

Remote Work

Customer Service Representative II

  • Dallas, TX
  • 9 hours ago
  • Dallas, TX
  • 9 hours ago

Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....

Customer Service Representative - PT

  • DFW Airport, TX (15 miles from Dallas, TX)
  • 13 hours ago
  • DFW Airport, TX (15 miles from Dallas, TX)
  • 13 hours ago

service....

Customer Service Representatives

  • Grand Prairie, TX (11 miles from Dallas, TX)
  • 1 day ago
  • Grand Prairie, TX (11 miles from Dallas, TX)
  • 1 day ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative I

  • Dallas, TX
  • 1 day ago
  • Dallas, TX
  • 1 day ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...

Senior Customer Service Representative

  • Dallas, TX
  • 1 day ago
  • Dallas, TX
  • 1 day ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Part Time Customer Service Representative

  • Grand Prairie, TX (11 miles from Dallas, TX)
  • 3 days ago
  • Grand Prairie, TX (11 miles from Dallas, TX)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Customer Service Rep II

  • Arlington, TX (23 miles from Dallas, TX)
  • 4 days ago
  • Arlington, TX (23 miles from Dallas, TX)
  • 4 days ago

MINIMUM QUALIFICATIONS AND REQUIREMENTS\: High School Diploma or GED. 2 or more years of customer service experience. Ability to type 45 wpm and perform 10-key by touch....

Customer Service Representative

  • Plano, TX (18 miles from Dallas, TX)
  • 5 days ago
  • Plano, TX (18 miles from Dallas, TX)
  • 5 days ago

This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....

Customer Service Associate

  • Irving, TX (8 miles from Dallas, TX)
  • 5 days ago
  • Irving, TX (8 miles from Dallas, TX)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Allen, TX (23 miles from Dallas, TX)
  • 5 days ago
  • Allen, TX (23 miles from Dallas, TX)
  • 5 days ago

They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...

Demographic Data for Dallas, TX

Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.


Local
National
1,377,042
41,647
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Jobs in Dallas, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Dallas, TX offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dallas, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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