Customer Service Jobs in Dallas, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Dallas, TX
- 4 hours ago
- Dallas, TX
- 4 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkSpanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Dallas, TX
- 3 days ago
- Dallas, TX
- 3 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRetail Customer Service Associate
- Mansfield, TX (24 miles from Dallas, TX)
- 22 hours ago
- Mansfield, TX (24 miles from Dallas, TX)
- 22 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1740 North Fm 157, Mansfield, TX...
Customer Service Representative
- Rockwall, TX (22 miles from Dallas, TX)
- 2 days ago
- Rockwall, TX (22 miles from Dallas, TX)
- 2 days ago
Whitmore is currently seeking a customer service representative to join our team at the Terrell, Texas facility. A great opportunity for a recent graduate!...
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Senior Customer Service Representative - National Remote Requisition Number: 2275701 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization...
Remote WorkManage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....
Customer Service Representative - PT
- DFW Airport, TX (15 miles from Dallas, TX)
- 2 days ago
- DFW Airport, TX (15 miles from Dallas, TX)
- 2 days ago
service....
Customer Service Representatives
- Grand Prairie, TX (11 miles from Dallas, TX)
- 3 days ago
- Grand Prairie, TX (11 miles from Dallas, TX)
- 3 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...
Part Time Customer Service Representative
- Grand Prairie, TX (11 miles from Dallas, TX)
- 5 days ago
- Grand Prairie, TX (11 miles from Dallas, TX)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX
- 5 days ago
- Dallas, TX
- 5 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote Work- Arlington, TX (23 miles from Dallas, TX)
- 6 days ago
- Arlington, TX (23 miles from Dallas, TX)
- 6 days ago
MINIMUM QUALIFICATIONS AND REQUIREMENTS\: High School Diploma or GED. 2 or more years of customer service experience. Ability to type 45 wpm and perform 10-key by touch....
Customer Service Representative
- Plano, TX (18 miles from Dallas, TX)
- 6 days ago
- Plano, TX (18 miles from Dallas, TX)
- 6 days ago
This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....
Bilingual Customer Service Representative
- Allen, TX (23 miles from Dallas, TX)
- 7 days ago
- Allen, TX (23 miles from Dallas, TX)
- 7 days ago
They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...
Remote Bilingual Customer Service Representative
- Plano, TX (18 miles from Dallas, TX)
- 8 days ago
- Plano, TX (18 miles from Dallas, TX)
- 8 days ago
Administrative Customer Service Customer Service Representative Plano, TX Customer Service Representative, Plano, TX REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE BCforward Plano, TX (Remote) Contractor...
Remote WorkDemographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dallas, TX
Highest Education Level
Customer Services in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Employee Benefits
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Verbal Communication
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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