Customer Service Jobs in Carrollton, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (11 miles from Carrollton, TX)
- 7 days ago
- Liberty Mutual Insurance
- Plano, TX (11 miles from Carrollton, TX)
- 7 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Customer Service Representative I
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
Job Description : We are immediately hiring a Customer Service Representative in Dallas, TX for our Supply Chain Solutions division....
Part-Time Remote Customer Service Representative
- Dallas, TX (12 miles from Carrollton, TX)
- 21 hours ago
- Dallas, TX (12 miles from Carrollton, TX)
- 21 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Service Representative, Full or Part Time
- Northlake, TX (19 miles from Carrollton, TX)
- 1 day ago
- Northlake, TX (19 miles from Carrollton, TX)
- 1 day ago
We want you to join our team as a Customer Service Representative....
Customer Service Representative - PM
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Customer Service Representative - Bilingual
- Lake Dallas, TX (13 miles from Carrollton, TX)
- 1 day ago
- Lake Dallas, TX (13 miles from Carrollton, TX)
- 1 day ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Addison, TX (3 miles from Carrollton, TX)
- 1 day ago
- Addison, TX (3 miles from Carrollton, TX)
- 1 day ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Grapevine, TX (10 miles from Carrollton, TX)
- 1 day ago
- Grapevine, TX (10 miles from Carrollton, TX)
- 1 day ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative- Licensed
- Richardson, TX (8 miles from Carrollton, TX)
- 2 days ago
- Richardson, TX (8 miles from Carrollton, TX)
- 2 days ago
Receive inbound phone calls primarily from GAIA and designated IA customers when policy conversations and actions require a Property and Casualty License....
Customer Service Representative
- Richardson, TX (8 miles from Carrollton, TX)
- 2 days ago
- Richardson, TX (8 miles from Carrollton, TX)
- 2 days ago
We are seeking an energetic and service driven Customer Service Representative to join our dynamic team....
Customer Service Representative
- Frisco, TX (16 miles from Carrollton, TX)
- 3 days ago
- Frisco, TX (16 miles from Carrollton, TX)
- 3 days ago
Qualifications Property Casualty license Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills...
Customer Service Representative
- Grand Prairie, TX (13 miles from Carrollton, TX)
- 3 days ago
- Grand Prairie, TX (13 miles from Carrollton, TX)
- 3 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Loss Prevention Customer Service Associate 2
- Dallas, TX (12 miles from Carrollton, TX)
- 3 days ago
- Dallas, TX (12 miles from Carrollton, TX)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Euless, TX (12 miles from Carrollton, TX)
- 4 days ago
- Euless, TX (12 miles from Carrollton, TX)
- 4 days ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
RCM Customer Service Representative - Remote
- Frisco, TX (16 miles from Carrollton, TX)
- 6 days ago
- Frisco, TX (16 miles from Carrollton, TX)
- 6 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkDemographic Data for Carrollton, TX
Moving to Carrollton, TX? Find some basic demographic data about Carrollton, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Carrollton, TX
Highest Education Level
Customer Services in Carrollton, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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