Customer Service Jobs in Baytown, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Pharmacy Customer Service Associate

  • League City, TX (21 miles from Baytown, TX)
  • 3 days ago
  • League City, TX (21 miles from Baytown, TX)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

SCO - Life/Annuity - Customer Service Representative II

  • League City, TX (21 miles from Baytown, TX)
  • 6 days ago
  • League City, TX (21 miles from Baytown, TX)
  • 6 days ago

Elevate Your Career as a Customer Service Representative II at American National! Are you ready to make a difference in the world of customer service?...

Insurance Customer Service

  • Pasadena, TX (20 miles from Baytown, TX)
  • 7 days ago
  • Pasadena, TX (20 miles from Baytown, TX)
  • 7 days ago

un INSURANCE CUSTOMER SERVICE (Pasadena) compensation: $11-$14 employment type: job title: Insurance Customer Service We are a Multiservice office that offers Auto, Home insurance to our clients....

Customer Service Representative

  • Pasadena, TX (20 miles from Baytown, TX)
  • 9 days ago
  • Pasadena, TX (20 miles from Baytown, TX)
  • 9 days ago

Exciting Opportunity for Customer Service / Transportation!...

Customer Service Associate

  • Baytown, TX
  • 13 days ago
  • Baytown, TX
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Pasadena, TX (20 miles from Baytown, TX)
  • 14 days ago
  • Pasadena, TX (20 miles from Baytown, TX)
  • 14 days ago

Customer Service Representative Pasadena, TX PSC Group is building out a customer service team for our Railcar Repair Division and we are actively seeking Customer Service Representatives (CSR)....

Customer Service Representative

  • Pasadena, TX (20 miles from Baytown, TX)
  • 15 days ago
  • Pasadena, TX (20 miles from Baytown, TX)
  • 15 days ago

service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...

Customer Service Representative

  • Pasadena, TX (20 miles from Baytown, TX)
  • 20 days ago
  • Pasadena, TX (20 miles from Baytown, TX)
  • 20 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • La Porte, TX (12 miles from Baytown, TX)
  • 21 days ago
  • La Porte, TX (12 miles from Baytown, TX)
  • 21 days ago

R10062930 Customer Service Representative (Open) Location: La Porte, TX - Miller Cut-Off Rd - Retail Shop How will you CONTRIBUTE and GROW?...

CUSTOMER SERVICE Insurance office-looking to hire asap!

  • Pasadena, TX (20 miles from Baytown, TX)
  • 22 days ago
  • Pasadena, TX (20 miles from Baytown, TX)
  • 22 days ago

un CUSTOMER SERVICE Insurance office-looking to hire asap!...

Customer Service Rep/Data Entry

  • South Houston, TX (22 miles from Baytown, TX)
  • 25 days ago
  • South Houston, TX (22 miles from Baytown, TX)
  • 25 days ago

Customer Service Rep / Data Entry Automation Personnel Services is looking for a Customer Service Rep/Data Entry for a company based in South Houston, Texas....

Customer Service Rep

  • Baytown, TX
  • 26 days ago
  • Baytown, TX
  • 26 days ago

service / receiving role Inventory Experience Physical Requirements: Work in a seated position for extended periods of time....

Customer Service Representative B101 - Pasadena, TX

  • Deer Park, TX (15 miles from Baytown, TX)
  • 30+ days ago
  • Deer Park, TX (15 miles from Baytown, TX)
  • 30+ days ago

POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information about products/services purchased from the organization....

Inside Sales Customer Service Rep

  • Baytown, TX
  • 45+ days ago
  • Baytown, TX
  • 45+ days ago

INSIDE SALES CUSTOMER SERVICE REP National Strand Baytown, TX (Onsite) Full-Time The Company Heico has a history of success....

Customer Service Representative II

  • League City, TX (21 miles from Baytown, TX)
  • 90+ days ago
  • League City, TX (21 miles from Baytown, TX)
  • 90+ days ago

Provides needed coverage for Customer Service I Representatives....

Demographic Data for Baytown, TX

Moving to Baytown, TX? Find some basic demographic data about Baytown, TX below.


Local
National
131,283
1,912
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Baytown, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Baytown, TX offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Baytown, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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