Customer Service Jobs in Baytown, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part-Time Remote Customer Service Representative
- South Houston, TX (22 miles from Baytown, TX)
- 18 hours ago
- South Houston, TX (22 miles from Baytown, TX)
- 18 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Service Representative (Bilingual)
- Pasadena, TX (20 miles from Baytown, TX)
- 2 days ago
- Pasadena, TX (20 miles from Baytown, TX)
- 2 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Dickinson, TX (23 miles from Baytown, TX)
- 11 days ago
- Dickinson, TX (23 miles from Baytown, TX)
- 11 days ago
Benefits: 401(k) Dental insurance Paid time off Training & development Vision insurance Customer Service Representative (CSR) Rainbow Restoration of Dickinson Position: Customer Service Representative...
Customer Service Rep/Data Entry
- South Houston, TX (22 miles from Baytown, TX)
- 11 days ago
- South Houston, TX (22 miles from Baytown, TX)
- 11 days ago
Customer Service Rep / Data Entry Automation Personnel Services is looking for a Customer Service Rep/Data Entry for a company based in South Houston, Texas....
Customer Service Representative
- Pasadena, TX (20 miles from Baytown, TX)
- 45+ days ago
- Pasadena, TX (20 miles from Baytown, TX)
- 45+ days ago
Customer Service Representative Pasadena, TX PSC Group is building out a customer service team for our Railcar Repair Division and we are actively seeking Customer Service Representatives (CSR)....
Customer Service Representative
- League City, TX (21 miles from Baytown, TX)
- 90+ days ago
- League City, TX (21 miles from Baytown, TX)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Baytown, TX
Moving to Baytown, TX? Find some basic demographic data about Baytown, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Baytown, TX
Highest Education Level
Customer Services in Baytown, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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