Customer Service Jobs in Austin, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Austin, TX
- 2 days ago
- Austin, TX
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkFor additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Patient Registration II
- Round Rock, TX (22 miles from Austin, TX)
- 17 hours ago
- Round Rock, TX (22 miles from Austin, TX)
- 17 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
After the first week of training, you have the option to work at home.Maximus is currently hiring Monolingual Customer Service Representatives (English Calls Only) to join our team!...
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 60 days after completion of course material....
Customer Service Representative
- Kyle, TX (16 miles from Austin, TX)
- 3 days ago
- Kyle, TX (16 miles from Austin, TX)
- 3 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative Crash Champions - 2.8 Austin, TX Job Details Full-time $10.14 - $25.00 an hour 21 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance...
Job Title: Customer Service Representative About the Role: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team!...
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative - Patient Registration
- Round Rock, TX (22 miles from Austin, TX)
- 14 days ago
- Round Rock, TX (22 miles from Austin, TX)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Bilingual Customer Service Representative (Vietnamese)
- Austin, TX
- 19 days ago
- Austin, TX
- 19 days ago
Description & Requirements Maximus is currently hiring Customer Service Representatives (Bilingual: Vietnamese and English) to join our growing team....
Customer Service Associate - Dinner/Close Shift
- Lakeway, TX (16 miles from Austin, TX)
- 30+ days ago
- Lakeway, TX (16 miles from Austin, TX)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Austin, TX
Highest Education Level
Customer Services in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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