Customer Service Jobs in Anna, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (22 miles from Anna, TX)
- 7 days ago
- Liberty Mutual Insurance
- Plano, TX (22 miles from Anna, TX)
- 7 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
TPWD - Customer Service Representative I (Fluctuating Hours)
- Pilot Point, TX (23 miles from Anna, TX)
- 1 day ago
- Pilot Point, TX (23 miles from Anna, TX)
- 1 day ago
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Customer Service Representative
- Frisco, TX (21 miles from Anna, TX)
- 3 days ago
- Frisco, TX (21 miles from Anna, TX)
- 3 days ago
Qualifications Property Casualty license Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills...
RCM Customer Service Representative - Remote
- Frisco, TX (21 miles from Anna, TX)
- 6 days ago
- Frisco, TX (21 miles from Anna, TX)
- 6 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (21 miles from Anna, TX)
- 7 days ago
- Frisco, TX (21 miles from Anna, TX)
- 7 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative
- Plano, TX (22 miles from Anna, TX)
- 15 days ago
- Plano, TX (22 miles from Anna, TX)
- 15 days ago
Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....
Remote WorkULINE- Customer Service Representative
- Celina, TX (12 miles from Anna, TX)
- 15 days ago
- Celina, TX (12 miles from Anna, TX)
- 15 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Frisco, TX (21 miles from Anna, TX)
- 15 days ago
- Frisco, TX (21 miles from Anna, TX)
- 15 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
ULINE- Call Center Representative
- Lavon, TX (23 miles from Anna, TX)
- 15 days ago
- Lavon, TX (23 miles from Anna, TX)
- 15 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Retail Customer Service Associate
- Plano, TX (22 miles from Anna, TX)
- 17 days ago
- Plano, TX (22 miles from Anna, TX)
- 17 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...
- Plano, TX (22 miles from Anna, TX)
- 22 days ago
- Plano, TX (22 miles from Anna, TX)
- 22 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Bilingual Customer Service Rep I - (Spanish/English)
- Plano, TX (22 miles from Anna, TX)
- 22 days ago
- Plano, TX (22 miles from Anna, TX)
- 22 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
- Plano, TX (22 miles from Anna, TX)
- 45+ days ago
- Plano, TX (22 miles from Anna, TX)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Plano, TX (22 miles from Anna, TX)
- 60+ days ago
- Plano, TX (22 miles from Anna, TX)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Anna, TX
Moving to Anna, TX? Find some basic demographic data about Anna, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Anna, TX
Highest Education Level
Customer Services in Anna, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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