Customer Service Jobs in Springfield, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
HR Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 1 day ago
- Nashville, TN (24 miles from Springfield, TN)
- 1 day ago
We are looking for a dedicated HR Customer Service Representative like you to be a part of our team....
Customer Service Representative
- Goodlettsville, TN (15 miles from Springfield, TN)
- 2 days ago
- Goodlettsville, TN (15 miles from Springfield, TN)
- 2 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 7 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 7 days ago
50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....
- Nashville, TN (24 miles from Springfield, TN)
- 8 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 8 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Pre-Licensed Customer Service Representative - Remote
- Nashville, TN (24 miles from Springfield, TN)
- 10 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 10 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkMedical Equipment Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 15 days ago
- Nashville, TN (24 miles from Springfield, TN)
- 15 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Goodlettsville, TN (15 miles from Springfield, TN)
- 30+ days ago
- Goodlettsville, TN (15 miles from Springfield, TN)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration
- Nashville, TN (24 miles from Springfield, TN)
- 45+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Gallatin, TN (23 miles from Springfield, TN)
- 27 days ago
- Gallatin, TN (23 miles from Springfield, TN)
- 27 days ago
The SupplyBox.com CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients....
Retail Customer Service Associate
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 45+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 45+ days ago
Hall's Culligan in Nashville is currently seeking an Entry Level Customer Service Representative to join our office support team....
Customer Service Rep 1 (remote) Hendersonville, TN
- Hendersonville, TN (18 miles from Springfield, TN)
- 45+ days ago
- Hendersonville, TN (18 miles from Springfield, TN)
- 45+ days ago
Outstanding attendance and punctuality Ability to provide excellent customer service....
Customer Service Representative
- Nashville, TN (24 miles from Springfield, TN)
- 45+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 45+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Rep (Mob. Specialist) - Nashville Yards
- Nashville, TN (24 miles from Springfield, TN)
- 60+ days ago
- Nashville, TN (24 miles from Springfield, TN)
- 60+ days ago
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...
Demographic Data for Springfield, TN
Moving to Springfield, TN? Find some basic demographic data about Springfield, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Springfield, TN
Highest Education Level
Customer Services in Springfield, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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