Customer Service Jobs in Springfield, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

HR Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 1 day ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 1 day ago

We are looking for a dedicated HR Customer Service Representative like you to be a part of our team....

Customer Service Representative

  • Goodlettsville, TN (15 miles from Springfield, TN)
  • 2 days ago
  • Goodlettsville, TN (15 miles from Springfield, TN)
  • 2 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 7 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 7 days ago

50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....

Customer Service Rep

  • Nashville, TN (24 miles from Springfield, TN)
  • 8 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 8 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Pre-Licensed Customer Service Representative - Remote

  • Nashville, TN (24 miles from Springfield, TN)
  • 10 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 10 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Medical Equipment Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 15 days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 15 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate

  • Goodlettsville, TN (15 miles from Springfield, TN)
  • 30+ days ago
  • Goodlettsville, TN (15 miles from Springfield, TN)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Patient Registration

  • Nashville, TN (24 miles from Springfield, TN)
  • 45+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 45+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Gallatin, TN (23 miles from Springfield, TN)
  • 27 days ago
  • Gallatin, TN (23 miles from Springfield, TN)
  • 27 days ago

The SupplyBox.com CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients....

Retail Customer Service Associate

  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...

Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 30+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 45+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 45+ days ago

Hall's Culligan in Nashville is currently seeking an Entry Level Customer Service Representative to join our office support team....

Customer Service Rep 1 (remote) Hendersonville, TN

  • Hendersonville, TN (18 miles from Springfield, TN)
  • 45+ days ago
  • Hendersonville, TN (18 miles from Springfield, TN)
  • 45+ days ago

Outstanding attendance and punctuality Ability to provide excellent customer service....

Customer Service Representative

  • Nashville, TN (24 miles from Springfield, TN)
  • 45+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 45+ days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Rep (Mob. Specialist) - Nashville Yards

  • Nashville, TN (24 miles from Springfield, TN)
  • 60+ days ago
  • Nashville, TN (24 miles from Springfield, TN)
  • 60+ days ago

Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...

Demographic Data for Springfield, TN

Moving to Springfield, TN? Find some basic demographic data about Springfield, TN below.


Local
National
31,851
660
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Springfield, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Springfield, TN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Springfield, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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