Customer Service Jobs in Tennessee
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Clarksville, TN
- 2 days ago
- Clarksville, TN
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCompany Description Reliance Partners is a rapidly growing commercial insurance agency specializing in serving the transportation and logistics industry....
Customer Service Representative- Franklin, TN Hybrid
- Franklin, TN
- 12 hours ago
- Franklin, TN
- 12 hours ago
service, call center environment; Required Microsoft Office (Excel and Outlook) computer skills; Requirement Preferred Qualifications 1-3+ years health insurance sales, focus on Medicare health services...
50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....
Nearest Major Market: Chattanooga Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkInsurance Sales- Bilingual Customer Service Representative
- Nashville, TN
- 4 days ago
- Nashville, TN
- 4 days ago
Pay Range: For a Customer Service Representative is $15+ / hourly. Part Time and Full Time positions....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Maynardville, TN
- 5 days ago
- Maynardville, TN
- 5 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Demonstrates excellent customer service and interpersonal skills....
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Insight Global is seeking a Customer Service Representative to join their healthcare client in Chattanooga, Tennessee....
Customer Service Representative Reports to: Branch Manager, Asst....
service....
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tennessee
Highest Education Level
Customer Services in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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