Customer Service Jobs in Oak Ridge, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 9 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 9 days ago
Demonstrates excellent customer service and interpersonal skills....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Alcoa, TN (20 miles from Oak Ridge, TN)
- 10 days ago
- Alcoa, TN (20 miles from Oak Ridge, TN)
- 10 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 60+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 90+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 90+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 30+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 30+ days ago
T eam Player – interacts well with customer service team and field sales....
Retail Customer Service Associate
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 30+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...
Customer Service Insurance Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 30+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 30+ days ago
As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies....
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 45+ days ago
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
Customer Service Representatives
- Lenoir City, TN (9 miles from Oak Ridge, TN)
- 60+ days ago
- Lenoir City, TN (9 miles from Oak Ridge, TN)
- 60+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Retention and Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 60+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 60+ days ago
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
Insurance Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 90+ days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 90+ days ago
Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required....
Demographic Data for Oak Ridge, TN
Moving to Oak Ridge, TN? Find some basic demographic data about Oak Ridge, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oak Ridge, TN
Highest Education Level
Customer Services in Oak Ridge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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