Customer Service Jobs in Oak Ridge, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 2 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 10 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 10 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Relations Representative ( Hybrid )
- Globe Life
- Knoxville, TN (21 miles from Oak Ridge, TN)
- 11 days ago
- Globe Life
- Knoxville, TN (21 miles from Oak Ridge, TN)
- 11 days ago
Service experience preferred - Computer skills including Microsoft Office Suite - Willingness to be coached, and take constructive criticism - Desire to make a positive impact in the community - Good...
Retail Customer Service Associate
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 5 hours ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 17 hours ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 17 hours ago
Put your motivation, energy, and service-driven mindset into a Customer Service Representative role with our Joe Morten and Son agency....
Customer Service Representative
- Farragut, TN (20 miles from Oak Ridge, TN)
- 1 day ago
- Farragut, TN (20 miles from Oak Ridge, TN)
- 1 day ago
Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Insurance Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 2 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 2 days ago
As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies....
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 5 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 5 days ago
Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Tier 2 Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 9 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 9 days ago
Position Description: We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team....
UTKCG - Customer Service Representative - University Printing and Mail (1893)
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 10 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 10 days ago
UTKCG - Customer Service Representative - University Printing and Mail (1893) University of Tennessee, Knoxville in Knoxville, TN Apply Now Type: Full-Time Salary: Rate of Pay: $16.50/hour Posted: 03...
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 12 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 12 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 13 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 13 days ago
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 17 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 17 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Knoxville, TN 37914 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Customer Service Representative II
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 17 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 17 days ago
As a member of our Advanced Care Team, agents know the value ADT has in our customers lives and are passionate about providing customers amazing Customer Service....
Customer Service Representative
- Maryville, TN (22 miles from Oak Ridge, TN)
- 24 days ago
- Maryville, TN (22 miles from Oak Ridge, TN)
- 24 days ago
Maintaining Smith & Wesson's standard of excellence in customer service. Following all Smith & Wesson policies, programs and procedures....
Demographic Data for Oak Ridge, TN
Moving to Oak Ridge, TN? Find some basic demographic data about Oak Ridge, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oak Ridge, TN
Highest Education Level
Customer Services in Oak Ridge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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