Customer Service Jobs in Nashville, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Nashville, TN
- 2 days ago
- Nashville, TN
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative- Franklin, TN Hybrid
- Franklin, TN (22 miles from Nashville, TN)
- 1 day ago
- Franklin, TN (22 miles from Nashville, TN)
- 1 day ago
service, call center environment; Required Microsoft Office (Excel and Outlook) computer skills; Requirement Preferred Qualifications 1-3+ years health insurance sales, focus on Medicare health services...
50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....
Insurance Sales- Bilingual Customer Service Representative
- Nashville, TN
- 5 days ago
- Nashville, TN
- 5 days ago
Pay Range: For a Customer Service Representative is $15+ / hourly. Part Time and Full Time positions....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Pre-Licensed Customer Service Representative - Remote
- Nashville, TN
- 7 days ago
- Nashville, TN
- 7 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote Workservice....
Medical Equipment Customer Service Representative
- Nashville, TN
- 12 days ago
- Nashville, TN
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
A/R Customer Service Representative - Remote
- Franklin, TN (22 miles from Nashville, TN)
- 19 days ago
- Franklin, TN (22 miles from Nashville, TN)
- 19 days ago
Pharmacy (a closed-door pharmacy) is seeking a motivated A/R Customer Service Representative - Remote for our Franklin, TN location....
Remote WorkCustomer Service Representative (Banking)
- Brentwood, TN (9 miles from Nashville, TN)
- 19 days ago
- Brentwood, TN (9 miles from Nashville, TN)
- 19 days ago
Customer Service Representative Reports to: Branch Manager, Asst....
- Goodlettsville, TN (11 miles from Nashville, TN)
- 30+ days ago
- Goodlettsville, TN (11 miles from Nashville, TN)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Patient Registration
- Nashville, TN
- 45+ days ago
- Nashville, TN
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Gallatin, TN (23 miles from Nashville, TN)
- 24 days ago
- Gallatin, TN (23 miles from Nashville, TN)
- 24 days ago
The SupplyBox.com CSR will resolve customer issues in a timely manner and provide exceptional customer service to all clients....
Customer Service Representative - Patient Registration
- Franklin, TN (22 miles from Nashville, TN)
- 24 days ago
- Franklin, TN (22 miles from Nashville, TN)
- 24 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - NOC
- Franklin, TN (22 miles from Nashville, TN)
- 26 days ago
- Franklin, TN (22 miles from Nashville, TN)
- 26 days ago
Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world....
Demographic Data for Nashville, TN
Moving to Nashville, TN? Find some basic demographic data about Nashville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Nashville, TN
Highest Education Level
Customer Services in Nashville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »