Customer Service Jobs in Louisville, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Knoxville, TN (11 miles from Louisville, TN)
- 20 hours ago
- Knoxville, TN (11 miles from Louisville, TN)
- 20 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkSpanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Knoxville, TN (11 miles from Louisville, TN)
- 4 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 4 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkTier 2 Customer Service Representative
- Knoxville, TN (11 miles from Louisville, TN)
- 11 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 11 days ago
Position Description: We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team....
Customer Service Representative
- Knoxville, TN (11 miles from Louisville, TN)
- 11 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 11 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Relations Representative ( Hybrid )
- Globe Life
- Knoxville, TN (12 miles from Louisville, TN)
- 12 days ago
- Globe Life
- Knoxville, TN (12 miles from Louisville, TN)
- 12 days ago
Service experience preferred - Computer skills including Microsoft Office Suite - Willingness to be coached, and take constructive criticism - Desire to make a positive impact in the community - Good...
- Knoxville, TN (11 miles from Louisville, TN)
- 15 hours ago
- Knoxville, TN (11 miles from Louisville, TN)
- 15 hours ago
T eam Player – interacts well with customer service team and field sales....
Retail Customer Service Associate
- Knoxville, TN (11 miles from Louisville, TN)
- 1 day ago
- Knoxville, TN (11 miles from Louisville, TN)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...
Customer Service Representative
- Knoxville, TN (11 miles from Louisville, TN)
- 2 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 2 days ago
Put your motivation, energy, and service-driven mindset into a Customer Service Representative role with our Joe Morten and Son agency....
Customer Service Representative
- Farragut, TN (12 miles from Louisville, TN)
- 2 days ago
- Farragut, TN (12 miles from Louisville, TN)
- 2 days ago
Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Insurance Representative
- Knoxville, TN (11 miles from Louisville, TN)
- 4 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 4 days ago
As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies....
Customer Service Representative
- Knoxville, TN (11 miles from Louisville, TN)
- 6 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 6 days ago
Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round
- Pigeon Forge, TN (24 miles from Louisville, TN)
- 7 days ago
- Pigeon Forge, TN (24 miles from Louisville, TN)
- 7 days ago
The right Customer Service Representative checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator....
UTKCG - Customer Service Representative - University Printing and Mail (1893)
- Knoxville, TN (11 miles from Louisville, TN)
- 11 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 11 days ago
UTKCG - Customer Service Representative - University Printing and Mail (1893) University of Tennessee, Knoxville in Knoxville, TN Apply Now Type: Full-Time Salary: Rate of Pay: $16.50/hour Posted: 03...
- Knoxville, TN (11 miles from Louisville, TN)
- 14 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 14 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Knoxville, TN (11 miles from Louisville, TN)
- 14 days ago
- Knoxville, TN (11 miles from Louisville, TN)
- 14 days ago
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
Demographic Data for Louisville, TN
Moving to Louisville, TN? Find some basic demographic data about Louisville, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Louisville, TN
Highest Education Level
Customer Services in Louisville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Asset Protection
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Employee Benefits
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Verbal Communication
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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