Customer Service Jobs in Hermitage, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Nashville, TN (10 miles from Hermitage, TN)
  • 1 day ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Madison, TN (9 miles from Hermitage, TN)
  • 5 days ago
  • Madison, TN (9 miles from Hermitage, TN)
  • 5 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 6 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 6 days ago

Benefits for our Customer Service Reps (CSRs): * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance * Salary: $18.00 - $20.00 per hour Customer Service Reps (CSR) Core Responsibilities...

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 8 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 8 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Goodlettsville, TN (14 miles from Hermitage, TN)
  • 10 days ago
  • Goodlettsville, TN (14 miles from Hermitage, TN)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Gallatin, TN (18 miles from Hermitage, TN)
  • 12 days ago
  • Gallatin, TN (18 miles from Hermitage, TN)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brentwood, TN (13 miles from Hermitage, TN)
  • 12 days ago
  • Brentwood, TN (13 miles from Hermitage, TN)
  • 12 days ago

Store 4703920: 7108 Moores Lane, Brentwood, Tennessee 37027 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Nashville, TN (10 miles from Hermitage, TN)
  • 13 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 13 days ago

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Customer Service Representative - UniFirst

  • Nashville, TN (10 miles from Hermitage, TN)
  • 13 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 13 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 16 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 16 days ago

Hall's Culligan in Nashville is currently seeking an Entry Level Customer Service Representative to join our office support team....

Customer Service Rep 1 (remote) Hendersonville, TN

  • Hendersonville, TN (13 miles from Hermitage, TN)
  • 18 days ago
  • Hendersonville, TN (13 miles from Hermitage, TN)
  • 18 days ago

Outstanding attendance and punctuality Ability to provide excellent customer service....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Hendersonville, TN (13 miles from Hermitage, TN)
  • 18 days ago
  • Hendersonville, TN (13 miles from Hermitage, TN)
  • 18 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative

  • Nashville, TN (10 miles from Hermitage, TN)
  • 23 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 23 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative - Patient Registration

  • Nashville, TN (10 miles from Hermitage, TN)
  • 23 days ago
  • Nashville, TN (10 miles from Hermitage, TN)
  • 23 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • La Vergne, TN (8 miles from Hermitage, TN)
  • 24 days ago
  • La Vergne, TN (8 miles from Hermitage, TN)
  • 24 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Hermitage, TN

Moving to Hermitage, TN? Find some basic demographic data about Hermitage, TN below.


Local
National
39,326
693
Medium

Customer Service Online Courses and Training Opportunities

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Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...

Salary for Customer Service Jobs in Hermitage, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hermitage, TN offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hermitage, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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