Customer Service Jobs in Franklin, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Franklin, TN
- 1 day ago
- Franklin, TN
- 1 day ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 6 days ago
Benefits for our Customer Service Reps (CSRs): * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance * Salary: $18.00 - $20.00 per hour Customer Service Reps (CSR) Core Responsibilities...
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- Spring Hill, TN (12 miles from Franklin, TN)
- 12 days ago
- Spring Hill, TN (12 miles from Franklin, TN)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative
- Brentwood, TN (14 miles from Franklin, TN)
- 12 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 12 days ago
Store 4703920: 7108 Moores Lane, Brentwood, Tennessee 37027 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Nashville, TN (22 miles from Franklin, TN)
- 13 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 13 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkCustomer Service Representative - UniFirst
- Nashville, TN (22 miles from Franklin, TN)
- 13 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 13 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 16 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 16 days ago
Hall's Culligan in Nashville is currently seeking an Entry Level Customer Service Representative to join our office support team....
Competitive Salary: $55K-$85K (Based on Experience) Tennessee Property & Casualty Insurance Training and Licensing Assistance Provided 401(k), Health, Dental, Vision, and Life Insurance Career Growth...
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 23 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 23 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative - Patient Registration
- Nashville, TN (22 miles from Franklin, TN)
- 23 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 23 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- La Vergne, TN (24 miles from Franklin, TN)
- 24 days ago
- La Vergne, TN (24 miles from Franklin, TN)
- 24 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Associate Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 24 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 24 days ago
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 29 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 29 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Nashville, TN!...
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 29 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 29 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Demographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklin, TN
Highest Education Level
Customer Services in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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