Customer Service Jobs in Farragut, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Knoxville, TN
  • 2 days ago
  • Knoxville, TN
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Maynardville, TN (21 miles from Farragut, TN)
  • 5 days ago
  • Maynardville, TN (21 miles from Farragut, TN)
  • 5 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative

  • Knoxville, TN
  • 6 days ago
  • Knoxville, TN
  • 6 days ago

Demonstrates excellent customer service and interpersonal skills....

Customer Service Representative - FT

  • Alcoa, TN (11 miles from Farragut, TN)
  • 10 days ago
  • Alcoa, TN (11 miles from Farragut, TN)
  • 10 days ago

service....

Customer Service Representative - PT

  • Alcoa, TN (11 miles from Farragut, TN)
  • 16 days ago
  • Alcoa, TN (11 miles from Farragut, TN)
  • 16 days ago

service....

Customer Service Associate

  • Powell, TN (10 miles from Farragut, TN)
  • 30+ days ago
  • Powell, TN (10 miles from Farragut, TN)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Knoxville, TN
  • 30+ days ago
  • Knoxville, TN
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Knoxville, TN
  • 60+ days ago
  • Knoxville, TN
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Rep II

  • Knoxville, TN
  • 29 days ago
  • Knoxville, TN
  • 29 days ago

T eam Player – interacts well with customer service team and field sales....

Retail Customer Service Associate

  • Knoxville, TN
  • 30+ days ago
  • Knoxville, TN
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...

Customer Service Representative

  • Farragut, TN
  • 30+ days ago
  • Farragut, TN
  • 30+ days ago

Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Insurance Representative

  • Knoxville, TN
  • 30+ days ago
  • Knoxville, TN
  • 30+ days ago

As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies....

Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round

  • Pigeon Forge, TN (21 miles from Farragut, TN)
  • 30+ days ago
  • Pigeon Forge, TN (21 miles from Farragut, TN)
  • 30+ days ago

The right Customer Service Representative checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator....

Customer Service Representative

  • Knoxville, TN
  • 30+ days ago
  • Knoxville, TN
  • 30+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Knoxville, TN
  • 30+ days ago
  • Knoxville, TN
  • 30+ days ago

Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...

Demographic Data for Farragut, TN

Moving to Farragut, TN? Find some basic demographic data about Farragut, TN below.


Local
National
6,903,473
143,447

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Farragut, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Farragut, TN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Farragut, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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