Customer Service Jobs in Cleveland, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Chattanooga, TN (22 miles from Cleveland, TN)
- 2 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 21 hours ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 21 hours ago
Company Description Reliance Partners is a rapidly growing commercial insurance agency specializing in serving the transportation and logistics industry....
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 4 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 4 days ago
Nearest Major Market: Chattanooga Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...
- Chattanooga, TN (22 miles from Cleveland, TN)
- 6 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 6 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 6 days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 6 days ago
Insight Global is seeking a Customer Service Representative to join their healthcare client in Chattanooga, Tennessee....
Pre-Licensed Customer Service Representative - Remote
- Cleveland, TN
- 7 days ago
- Cleveland, TN
- 7 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkLead Customer Service Representative
- Dalton, GA (22 miles from Cleveland, TN)
- 90+ days ago
- Dalton, GA (22 miles from Cleveland, TN)
- 90+ days ago
Store 2723525: 201 Carbondale Rd SW, Dalton, Georgia 30721 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Chattanooga, TN (22 miles from Cleveland, TN)
- 30+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6101 Lee Hwy, Chattanooga, TN 37421...
Customer Service Associate / Outfitter
- Chattanooga, TN (22 miles from Cleveland, TN)
- 45+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 45+ days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Customer Service Representative
- Chattanooga, TN (22 miles from Cleveland, TN)
- 60+ days ago
- Chattanooga, TN (22 miles from Cleveland, TN)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Ringgold, GA (18 miles from Cleveland, TN)
- 90+ days ago
- Ringgold, GA (18 miles from Cleveland, TN)
- 90+ days ago
Store 2723615: 6855 Battlefield Pkwy, Ringgold, Georgia 30736 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Ringgold, GA (18 miles from Cleveland, TN)
- 90+ days ago
- Ringgold, GA (18 miles from Cleveland, TN)
- 90+ days ago
Store 2723615: 6855 Battlefield Pkwy, Ringgold, Georgia 30736 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Cleveland, TN
Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cleveland, TN
Highest Education Level
Customer Services in Cleveland, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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