Customer Service Jobs in Chattanooga, TN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Chattanooga, TN
  • 2 days ago
  • Chattanooga, TN
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Chattanooga, TN
  • 19 hours ago
  • Chattanooga, TN
  • 19 hours ago

Company Description Reliance Partners is a rapidly growing commercial insurance agency specializing in serving the transportation and logistics industry....

Customer Service Representative

  • Chattanooga, TN
  • 3 days ago
  • Chattanooga, TN
  • 3 days ago

Nearest Major Market: Chattanooga Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...

Customer Service Rep 2

  • Chattanooga, TN
  • 6 days ago
  • Chattanooga, TN
  • 6 days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative

  • Chattanooga, TN
  • 6 days ago
  • Chattanooga, TN
  • 6 days ago

Insight Global is seeking a Customer Service Representative to join their healthcare client in Chattanooga, Tennessee....

Pre-Licensed Customer Service Representative - Remote

  • Cleveland, TN (22 miles from Chattanooga, TN)
  • 6 days ago
  • Cleveland, TN (22 miles from Chattanooga, TN)
  • 6 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Retail Customer Service Associate

  • Chattanooga, TN
  • 30+ days ago
  • Chattanooga, TN
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6101 Lee Hwy, Chattanooga, TN 37421...

Customer Service Associate / Outfitter

  • Chattanooga, TN
  • 45+ days ago
  • Chattanooga, TN
  • 45+ days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Customer Service Representative

  • Chattanooga, TN
  • 60+ days ago
  • Chattanooga, TN
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Trenton, GA (15 miles from Chattanooga, TN)
  • 90+ days ago
  • Trenton, GA (15 miles from Chattanooga, TN)
  • 90+ days ago

Store 2723528: 12094 S Main St, Trenton, Georgia 30752 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Ringgold, GA (15 miles from Chattanooga, TN)
  • 90+ days ago
  • Ringgold, GA (15 miles from Chattanooga, TN)
  • 90+ days ago

Store 2723615: 6855 Battlefield Pkwy, Ringgold, Georgia 30736 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Trenton, GA (15 miles from Chattanooga, TN)
  • 90+ days ago
  • Trenton, GA (15 miles from Chattanooga, TN)
  • 90+ days ago

Store 2723528: 12094 S Main St, Trenton, Georgia 30752 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Chickamauga, GA (19 miles from Chattanooga, TN)
  • 90+ days ago
  • Chickamauga, GA (19 miles from Chattanooga, TN)
  • 90+ days ago

Store 2723511: 209 Lee Gordon Mill Rd, Chickamauga, Georgia 30707 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Demographic Data for Chattanooga, TN

Moving to Chattanooga, TN? Find some basic demographic data about Chattanooga, TN below.


Local
National
209,822
7,307
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Chattanooga, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Chattanooga, TN offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chattanooga, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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