Customer Service Jobs in Alcoa, TN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Knoxville, TN (11 miles from Alcoa, TN)
- 2 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 6 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 6 days ago
Demonstrates excellent customer service and interpersonal skills....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Alcoa, TN
- 7 days ago
- Alcoa, TN
- 7 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
service....
service....
- Powell, TN (19 miles from Alcoa, TN)
- 30+ days ago
- Powell, TN (19 miles from Alcoa, TN)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Knoxville, TN (11 miles from Alcoa, TN)
- 60+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Knoxville, TN (11 miles from Alcoa, TN)
- 29 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 29 days ago
T eam Player – interacts well with customer service team and field sales....
Retail Customer Service Associate
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2920 Knoxville Center Dr, Knoxville...
Customer Service Representative
- Farragut, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Farragut, TN (11 miles from Alcoa, TN)
- 30+ days ago
Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Insurance Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customers' insurance policies....
Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round
- Pigeon Forge, TN (21 miles from Alcoa, TN)
- 30+ days ago
- Pigeon Forge, TN (21 miles from Alcoa, TN)
- 30+ days ago
The right Customer Service Representative checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 30+ days ago
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
Demographic Data for Alcoa, TN
Moving to Alcoa, TN? Find some basic demographic data about Alcoa, TN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Alcoa, TN
Highest Education Level
Customer Services in Alcoa, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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