Customer Service Jobs in Rock Hill, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Rock Hill, SC
- 2 days ago
- Rock Hill, SC
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkPre-Licensed Customer Service Representative - Remote
- Rock Hill, SC
- 7 days ago
- Rock Hill, SC
- 7 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative
- Pineville, NC (15 miles from Rock Hill, SC)
- 19 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 19 days ago
We are looking for a Customer Service Representative to join our team and play a key role in assisting customers and providing accurate quotes....
Customer Service Rep(05536) - Weddington Rd
- Wesley Chapel, NC (22 miles from Rock Hill, SC)
- 45+ days ago
- Wesley Chapel, NC (22 miles from Rock Hill, SC)
- 45+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05613) - 119 Alden Oaks St Clover
- Clover, SC (16 miles from Rock Hill, SC)
- 90+ days ago
- Clover, SC (16 miles from Rock Hill, SC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08753) - 8447 Charlotte Highway Ste#700
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 90+ days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(05632) - 1146 East White Street
- Rock Hill, SC
- 90+ days ago
- Rock Hill, SC
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08968) - 7900-K Stevens Mill Rd.
- Matthews, NC (22 miles from Rock Hill, SC)
- 90+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 90+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Retail Customer Service Associate
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...
Customer Service Representative
- Cramerton, NC (24 miles from Rock Hill, SC)
- 30+ days ago
- Cramerton, NC (24 miles from Rock Hill, SC)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Store 2723953: 618 Tinsley Way, Rock Hill, South Carolina 29730 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative
- Matthews, NC (22 miles from Rock Hill, SC)
- 60+ days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 60+ days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative, Full or Part Time
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 60+ days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 60+ days ago
Store 2705116: 262 Carowinds Blvd, Fort Mill, South Carolina 29708 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(08917) - 3901 G Providence Rd.
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 90+ days ago
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Rep(08878) - 956 South Point Rd
- Belmont, NC (23 miles from Rock Hill, SC)
- 90+ days ago
- Belmont, NC (23 miles from Rock Hill, SC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Demographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rock Hill, SC
Highest Education Level
Customer Services in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »