Customer Service Jobs in South Carolina

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 86 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Summerville, SC
  • 2 days ago
  • Summerville, SC
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Rep - Order Entry

  • Duncan, SC
  • 1 hour ago
  • Duncan, SC
  • 1 hour ago

Qualifications 1-3 years of customer service/account management experience preferred, will consider otherwise qualified candidates that have demonstrated initiative and desire to grow....

Bilingual Customer Service Representative

  • Columbia, SC
  • 18 hours ago
  • Columbia, SC
  • 18 hours ago

Apply to be Bilingual Customer Service Representative today!...

Branch Customer Service Rep - Summerville, SC

  • Summerville, SC
  • 1 day ago
  • Summerville, SC
  • 1 day ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Customer Service Representatives who can promote...

Bilingual Customer Service Representative

  • Columbia, SC
  • 1 day ago
  • Columbia, SC
  • 1 day ago

Whats a typical day as Bilingual Customer Service Representative?...

Bilingual Customer Service Representative

  • Columbia, SC
  • 2 days ago
  • Columbia, SC
  • 2 days ago

service is a plus!...

In-Office Customer Service Representative

  • Myrtle Beach, SC
  • 3 days ago
  • Myrtle Beach, SC
  • 3 days ago

Service Specialist provides Customer Service to owners along with formally responding to regulatory entities....

Customer Service Representative CWB (Bilingual Spanish)

  • Columbia, SC
  • 4 days ago
  • Columbia, SC
  • 4 days ago

service is a plus!...

Customer Service Representative with Insurance exp

  • Columbia, SC
  • 4 days ago
  • Columbia, SC
  • 4 days ago

Our client, a leading insurance company is hiring a Customer Services Representative for a temp-perm contracting role....

Biglinual Spanish/English-Customer Service Representative

  • Columbia, SC
  • 5 days ago
  • Columbia, SC
  • 5 days ago

Biglinual Spanish/English-Customer Service Representative#25-59268 $0.00-$21.91 per hour Columbia, SC All On-site Job Description Our Client, a Property and Casualty Insurance company, is looking for...

Customer Service Representative CWB (Bilingual Spanish-English)

  • West Columbia, SC
  • 5 days ago
  • West Columbia, SC
  • 5 days ago

Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Columbia SC...

Customer Service Representative Store #95

  • Georgetown, SC
  • 5 days ago
  • Georgetown, SC
  • 5 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative

  • Beaufort, SC
  • 5 days ago
  • Beaufort, SC
  • 5 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Pre-Licensed Customer Service Representative - Remote

  • Greenville, SC
  • 6 days ago
  • Greenville, SC
  • 6 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative Store #32

  • Bluffton, SC
  • 7 days ago
  • Bluffton, SC
  • 7 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Demographic Data for South Carolina

Moving to South Carolina? Find some basic demographic data about South Carolina below.


Local
National
5,118,425
116,011

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Jobs in South Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in South Carolina offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Carolina
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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