Customer Service Jobs in Lancaster, SC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Pre-Licensed Customer Service Representative - Remote

  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 10 days ago
  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 10 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative

  • Pineville, NC (24 miles from Lancaster, SC)
  • 22 days ago
  • Pineville, NC (24 miles from Lancaster, SC)
  • 22 days ago

We are looking for a Customer Service Representative to join our team and play a key role in assisting customers and providing accurate quotes....

Customer Service Rep(05536) - Weddington Rd

  • Wesley Chapel, NC (21 miles from Lancaster, SC)
  • 45+ days ago
  • Wesley Chapel, NC (21 miles from Lancaster, SC)
  • 45+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05600) - 801 McGregor St, Pageland

  • Pageland, SC (15 miles from Lancaster, SC)
  • 60+ days ago
  • Pageland, SC (15 miles from Lancaster, SC)
  • 60+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05564) - 814 North Charlotte Ave.

  • Monroe, NC (23 miles from Lancaster, SC)
  • 90+ days ago
  • Monroe, NC (23 miles from Lancaster, SC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(05632) - 1146 East White Street

  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 90+ days ago
  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Rep(08968) - 7900-K Stevens Mill Rd.

  • Matthews, NC (21 miles from Lancaster, SC)
  • 90+ days ago
  • Matthews, NC (21 miles from Lancaster, SC)
  • 90+ days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Retail Customer Service Associate

  • Matthews, NC (21 miles from Lancaster, SC)
  • 30+ days ago
  • Matthews, NC (21 miles from Lancaster, SC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1801 Windsor Square Dr, Matthews...

Customer Service Representative

  • Pineville, NC (24 miles from Lancaster, SC)
  • 45+ days ago
  • Pineville, NC (24 miles from Lancaster, SC)
  • 45+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative

  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 45+ days ago
  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 45+ days ago

Store 2723953: 618 Tinsley Way, Rock Hill, South Carolina 29730 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer...

Lead Customer Service Representative

  • Matthews, NC (21 miles from Lancaster, SC)
  • 60+ days ago
  • Matthews, NC (21 miles from Lancaster, SC)
  • 60+ days ago

Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Rep(08917) - 3901 G Providence Rd.

  • Waxhaw, NC (11 miles from Lancaster, SC)
  • 90+ days ago
  • Waxhaw, NC (11 miles from Lancaster, SC)
  • 90+ days ago

Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

Customer Service Representative

  • Monroe, NC (23 miles from Lancaster, SC)
  • 90+ days ago
  • Monroe, NC (23 miles from Lancaster, SC)
  • 90+ days ago

Overview InteLogix is seeking a Customer Service Representative to join our organization....

Lead Customer Service Representative, Full or Part Time

  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 90+ days ago
  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 90+ days ago

Store 2723932: 2541cherry Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative, Full or Part Time

  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 90+ days ago
  • Rock Hill, SC (20 miles from Lancaster, SC)
  • 90+ days ago

Store 2723932: 2541cherry Rd, Rock Hill, South Carolina 29732 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Lancaster, SC

Moving to Lancaster, SC? Find some basic demographic data about Lancaster, SC below.


Local
National
51,198
852
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Lancaster, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lancaster, SC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lancaster, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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