Customer Service Jobs in Hilton Head Island, SC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 29 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Hilton Head Island, SC
  • 17 hours ago
  • Hilton Head Island, SC
  • 17 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Branch Customer Service Representative - Bluffton

  • Hilton Head Island, SC
  • 6 days ago
  • Hilton Head Island, SC
  • 6 days ago

Service, Club, Travel and Payment Processing training within 6 months of hire *Attain the appropriate State Property & Casualty license within 60 days of hire* may be required to attain and maintain...

Customer Service Representative - Savannah Airport

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 9 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 9 days ago

This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative Store #66

  • Beaufort, SC (15 miles from Hilton Head Island, SC)
  • 10 days ago
  • Beaufort, SC (15 miles from Hilton Head Island, SC)
  • 10 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Associate

  • Beaufort, SC (15 miles from Hilton Head Island, SC)
  • 14 days ago
  • Beaufort, SC (15 miles from Hilton Head Island, SC)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative Store # 29

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 22 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 22 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative

  • Port Royal, SC (12 miles from Hilton Head Island, SC)
  • 24 days ago
  • Port Royal, SC (12 miles from Hilton Head Island, SC)
  • 24 days ago

Store 2720490: 1301 Ribaut Rd, Port Royal, South Carolina 29935 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Port Royal, SC (12 miles from Hilton Head Island, SC)
  • 24 days ago
  • Port Royal, SC (12 miles from Hilton Head Island, SC)
  • 24 days ago

Store 2720490: 1301 Ribaut Rd, Port Royal, South Carolina 29935 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative (Loan Consultant II)

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 25 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 25 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative Store #22

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 27 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 27 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 28 days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 28 days ago

Pay for Customer Service Representative is between $19 and $22 per hour at this location. Are you friendly and do you thrive on providing great customer service?...

Customer Service Representative Store #124

  • Beaufort, SC (15 miles from Hilton Head Island, SC)
  • 29 days ago
  • Beaufort, SC (15 miles from Hilton Head Island, SC)
  • 29 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative

  • Ridgeland, SC (22 miles from Hilton Head Island, SC)
  • 30+ days ago
  • Ridgeland, SC (22 miles from Hilton Head Island, SC)
  • 30+ days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative (Hiring Immediately)

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 45+ days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 45+ days ago

We are looking for customer service agents to join our rapidly growing team!...

Savannah Customer Service Representative (Part-Time)

  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 45+ days ago
  • Savannah, GA (22 miles from Hilton Head Island, SC)
  • 45+ days ago

POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (PART-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...

Demographic Data for Hilton Head Island, SC

Moving to Hilton Head Island, SC? Find some basic demographic data about Hilton Head Island, SC below.


Local
National
40,370
2,230
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Hilton Head Island, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hilton Head Island, SC offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hilton Head Island, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »