Customer Service Jobs in Gaston, SC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 2 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 2 days ago

As a Senior Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Bilingual Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 4 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 4 days ago

Apply to be Bilingual Customer Service Representative today!...

Customer Service Rep-Team Lead

  • West Columbia, SC (9 miles from Gaston, SC)
  • 6 days ago
  • West Columbia, SC (9 miles from Gaston, SC)
  • 6 days ago

Job Summary Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers....

Bilingual Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 13 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 13 days ago

Whats a typical day as Bilingual Customer Service Representative?...

Bilingual Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 14 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 14 days ago

service is a plus!...

Customer Service Representative CWB (Bilingual Spanish)

  • Columbia, SC (12 miles from Gaston, SC)
  • 16 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 16 days ago

service is a plus!...

Biglinual Spanish/English-Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 17 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 17 days ago

Biglinual Spanish/English-Customer Service Representative#25-59268 $0.00-$21.91 per hour Columbia, SC All On-site Job Description Our Client, a Property and Casualty Insurance company, is looking for...

Customer Service Representative CWB (Bilingual Spanish-English)

  • West Columbia, SC (9 miles from Gaston, SC)
  • 17 days ago
  • West Columbia, SC (9 miles from Gaston, SC)
  • 17 days ago

Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Columbia SC...

Pre-Licensed Customer Service Representative - Remote

  • Columbia, SC (12 miles from Gaston, SC)
  • 18 days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 18 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Rep

  • Columbia, SC (12 miles from Gaston, SC)
  • 30+ days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 30+ days ago

Posting Summary Logo: Posting Number: STA00232PO25 Job Family: Financial and Accounting Operations and Analysis Job Function: Bursar's Office USC Market Title: Customer Service Representative Link to...

Customer Service Representative

  • Lexington, SC (13 miles from Gaston, SC)
  • 30+ days ago
  • Lexington, SC (13 miles from Gaston, SC)
  • 30+ days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Lead Customer Service Representative

  • Columbia, SC (12 miles from Gaston, SC)
  • 90+ days ago
  • Columbia, SC (12 miles from Gaston, SC)
  • 90+ days ago

Store 2720453: 3800 Rosewood Dr, Columbia, South Carolina 29205 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • West Columbia, SC (9 miles from Gaston, SC)
  • 90+ days ago
  • West Columbia, SC (9 miles from Gaston, SC)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Work at Home

  • North, SC (12 miles from Gaston, SC)
  • 30+ days ago
  • North, SC (12 miles from Gaston, SC)
  • 30+ days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Remote Customer Service Representative

  • North, SC (12 miles from Gaston, SC)
  • 30+ days ago
  • North, SC (12 miles from Gaston, SC)
  • 30+ days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Demographic Data for Gaston, SC

Moving to Gaston, SC? Find some basic demographic data about Gaston, SC below.


Local
National
19,239
183
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Gaston, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Gaston, SC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gaston, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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