Customer Service Jobs in Conway, SC

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-7 of 7 Jobs

In-Office Customer Service Representative

  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 3 days ago
  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 3 days ago

Service Specialist provides Customer Service to owners along with formally responding to regulatory entities....

Customer Service Representative

  • Little River, SC (19 miles from Conway, SC)
  • 60+ days ago
  • Little River, SC (19 miles from Conway, SC)
  • 60+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative

  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 60+ days ago
  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 60+ days ago

Store 2721518: 4999 Carolina Forest Blvd, Myrtle Beach, South Carolina 29579 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...

Retail Customer Service Associate

  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 30+ days ago
  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1946 10Th Ave N, Myrtle Beach, SC...

Dental Customer Service Representative II

  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 30+ days ago
  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 30+ days ago

Dental Customer Service Representative II POSITION SUMMARY Under the direct supervision of the Dental Practice Manager the Dental Customer Service Representative II is responsible for training all Dental...

Customer Service Representative

  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 45+ days ago
  • Myrtle Beach, SC (13 miles from Conway, SC)
  • 45+ days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Representative, Full or Part Time

  • Little River, SC (19 miles from Conway, SC)
  • 90+ days ago
  • Little River, SC (19 miles from Conway, SC)
  • 90+ days ago

Store 2720461: 860 Hwy 17, Little River, South Carolina 29566 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Conway, SC

Moving to Conway, SC? Find some basic demographic data about Conway, SC below.


Local
National
77,746
1,488
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Conway, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Conway, SC offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Conway, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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