Customer Service Jobs in Columbia, SC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Columbia, SC
- 2 days ago
- Columbia, SC
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkApply to be Bilingual Customer Service Representative today!...
Whats a typical day as Bilingual Customer Service Representative?...
service is a plus!...
Customer Service Representative CWB (Bilingual Spanish)
- Columbia, SC
- 4 days ago
- Columbia, SC
- 4 days ago
service is a plus!...
Our client, a leading insurance company is hiring a Customer Services Representative for a temp-perm contracting role....
Biglinual Spanish/English-Customer Service Representative
- Columbia, SC
- 6 days ago
- Columbia, SC
- 6 days ago
Biglinual Spanish/English-Customer Service Representative#25-59268 $0.00-$21.91 per hour Columbia, SC All On-site Job Description Our Client, a Property and Casualty Insurance company, is looking for...
Customer Service Representative CWB (Bilingual Spanish-English)
- West Columbia, SC (2 miles from Columbia, SC)
- 6 days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 6 days ago
Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Columbia SC...
Pre-Licensed Customer Service Representative - Remote
- Columbia, SC
- 7 days ago
- Columbia, SC
- 7 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkPosting Summary Logo: Posting Number: STA00232PO25 Job Family: Financial and Accounting Operations and Analysis Job Function: Bursar's Office USC Market Title: Customer Service Representative Link to...
Customer Service Representative
- Lexington, SC (12 miles from Columbia, SC)
- 26 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 26 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- West Columbia, SC (2 miles from Columbia, SC)
- 60+ days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Work at Home
- North, SC (24 miles from Columbia, SC)
- 26 days ago
- North, SC (24 miles from Columbia, SC)
- 26 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRemote Customer Service Representative
- North, SC (24 miles from Columbia, SC)
- 26 days ago
- North, SC (24 miles from Columbia, SC)
- 26 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkDemographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbia, SC
Highest Education Level
Customer Services in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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