Customer Service Jobs in Washington, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Pittsburgh, PA (23 miles from Washington, PA)
- 20 hours ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 20 hours ago
Document inquiries in accordance with Community Care Customer Service guidelines....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- McMurray, PA (8 miles from Washington, PA)
- 2 days ago
- McMurray, PA (8 miles from Washington, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Second Shift
- Pittsburgh, PA (23 miles from Washington, PA)
- 6 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 6 days ago
Description Starting Salary: $21.50 / hour Start Date: May 12th 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 6 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 6 days ago
Description Starting Salary: $21.50/ hour Start Date: May 12th, 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Canonsburg, PA (8 miles from Washington, PA)
- 9 days ago
- Canonsburg, PA (8 miles from Washington, PA)
- 9 days ago
Bilingual Customer Service Representative NovaCare Rehabilitation - 3.2 Canonsburg, PA Job Details Full-time From $16 an hour 1 day ago Benefits Dental insurance Paid time off Vision insurance 401(k...
Customer Service Representative - Ross Park
- Pittsburgh, PA (23 miles from Washington, PA)
- 10 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 10 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- Waynesburg, PA (19 miles from Washington, PA)
- 11 days ago
- Waynesburg, PA (19 miles from Washington, PA)
- 11 days ago
We are seeking a full-time Customer Service Representative for our Waynesburg Office....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 14 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 14 days ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Coraopolis, PA (24 miles from Washington, PA)
- 18 days ago
- Coraopolis, PA (24 miles from Washington, PA)
- 18 days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what theyre looking for....
- Pittsburgh, PA (23 miles from Washington, PA)
- 20 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 20 days ago
Here, a commitment to customer service and quality is expected....
Part Time Customer Service Associate
- Pittsburgh, PA (23 miles from Washington, PA)
- 21 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 21 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 23 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 23 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Demographic Data for Washington, PA
Moving to Washington, PA? Find some basic demographic data about Washington, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington, PA
Highest Education Level
Customer Services in Washington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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