Customer Service Jobs in Washington, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration - Team Lead
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 2 days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 9 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 9 days ago
Customer Service Representative Pittsburgh, PA PSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in Philadelphia, PA The ideal candidate will have...
Customer Service Rep CCBH - Various Schedules
- Pittsburgh, PA (23 miles from Washington, PA)
- 25 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 25 days ago
Document inquiries in accordance with Community Care Customer Service guidelines....
Bilingual Customer Service Representative
- Canonsburg, PA (8 miles from Washington, PA)
- 45+ days ago
- Canonsburg, PA (8 miles from Washington, PA)
- 45+ days ago
service skills Comfortable working in a fast-paced, office-based environment Familiarity with Windows-based computer systems Preferred: 1+ year of customer service, medical office, or call center experience...
- Coraopolis, PA (24 miles from Washington, PA)
- 45+ days ago
- Coraopolis, PA (24 miles from Washington, PA)
- 45+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Representative - Patient Registration
- Pittsburgh, PA (23 miles from Washington, PA)
- 29 days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 29 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Associate
- West Mifflin, PA (23 miles from Washington, PA)
- 30+ days ago
- West Mifflin, PA (23 miles from Washington, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2251 Century Dr, West Mifflin, PA...
Customer Service Representative
- Pittsburgh, PA (23 miles from Washington, PA)
- 30+ days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 30+ days ago
Description Starting Salary: $21.50/ hour Start Date: May 12th, 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Associate
- Pittsburgh, PA (23 miles from Washington, PA)
- 45+ days ago
- Pittsburgh, PA (23 miles from Washington, PA)
- 45+ days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative, Full or Part Time
- Oakdale, PA (17 miles from Washington, PA)
- 60+ days ago
- Oakdale, PA (17 miles from Washington, PA)
- 60+ days ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Washington, PA
Moving to Washington, PA? Find some basic demographic data about Washington, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington, PA
Highest Education Level
Customer Services in Washington, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »