Customer Service Jobs in Pittsburgh, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Pittsburgh, PA
- 2 days ago
- Pittsburgh, PA
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative Pittsburgh, PA PSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in Philadelphia, PA The ideal candidate will have...
Customer Service Representative - Bilingual
- United, PA (23 miles from Pittsburgh, PA)
- 6 days ago
- United, PA (23 miles from Pittsburgh, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Video Banking
- Pittsburgh, PA
- 14 days ago
- Pittsburgh, PA
- 14 days ago
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues....
Customer Service Representative
- Cheswick, PA (15 miles from Pittsburgh, PA)
- 20 days ago
- Cheswick, PA (15 miles from Pittsburgh, PA)
- 20 days ago
Answer customer service calls within defined Key Performance Indicators....
Document inquiries in accordance with Community Care Customer Service guidelines....
Bilingual Customer Service Representative
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 30+ days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 30+ days ago
Join our team as a Bilingual Customer Service Representative, where you'll provide compassionate and professional support to patients and insurance providers....
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 45+ days ago
- Coraopolis, PA (18 miles from Pittsburgh, PA)
- 45+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Associate - Nights/Weekends
- North Versailles, PA (4 miles from Pittsburgh, PA)
- 60+ days ago
- North Versailles, PA (4 miles from Pittsburgh, PA)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- New Kensington, PA (16 miles from Pittsburgh, PA)
- 24 days ago
- New Kensington, PA (16 miles from Pittsburgh, PA)
- 24 days ago
Our client is looking for a Personal Lines Customer Service Representative to join their growing team and contribute to their continued success....
Customer Service Representative - Patient Registration
- Pittsburgh, PA
- 26 days ago
- Pittsburgh, PA
- 26 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Associate
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 30+ days ago
- Greensburg, PA (19 miles from Pittsburgh, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...
- McKnight, PA (14 miles from Pittsburgh, PA)
- 30+ days ago
- McKnight, PA (14 miles from Pittsburgh, PA)
- 30+ days ago
Here, a commitment to customer service and quality is expected....
Description Starting Salary: $21.50/ hour Start Date: May 12th, 2025 When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center...
Customer Service Representative
- Washington, PA (23 miles from Pittsburgh, PA)
- 45+ days ago
- Washington, PA (23 miles from Pittsburgh, PA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pittsburgh, PA
Highest Education Level
Customer Services in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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