Customer Service Jobs in Philadelphia, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Bensalem, PA (15 miles from Philadelphia, PA)
- 2 days ago
- Bensalem, PA (15 miles from Philadelphia, PA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative (Insurance)
- Cherry Hill, NJ (7 miles from Philadelphia, PA)
- 1 day ago
- Cherry Hill, NJ (7 miles from Philadelphia, PA)
- 1 day ago
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
Customer Service Representative CHMG
- Milmont Park, PA (9 miles from Philadelphia, PA)
- 1 day ago
- Milmont Park, PA (9 miles from Philadelphia, PA)
- 1 day ago
Updates job knowledge by participating in annual customer service training....
JOIN THE PSC FAMILY Customer Service Representative Customer Service Representative SummaryTitle:Customer Service Representative ID:......
Customer Service Representative
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 4 days ago
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 4 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Video Customer Service Rep - Mid Shift
- Warminster, PA (18 miles from Philadelphia, PA)
- 5 days ago
- Warminster, PA (18 miles from Philadelphia, PA)
- 5 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Customer Service Representative Specialist Sr
- Philadelphia, PA
- 5 days ago
- Philadelphia, PA
- 5 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Norristown, PA (15 miles from Philadelphia, PA)
- 12 days ago
- Norristown, PA (15 miles from Philadelphia, PA)
- 12 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative I
- Marlton, NJ (15 miles from Philadelphia, PA)
- 12 days ago
- Marlton, NJ (15 miles from Philadelphia, PA)
- 12 days ago
& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (24 miles from Philadelphia, PA)
- 15 days ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 20 days ago
- King of Prussia, PA (15 miles from Philadelphia, PA)
- 20 days ago
Qualifications Basic Qualifications: Bachelor's degree OR High School diploma/GED coupled with 2+ years of experience in customer service role....
Customer Service Representative
- Churchville, PA (18 miles from Philadelphia, PA)
- 20 days ago
- Churchville, PA (18 miles from Philadelphia, PA)
- 20 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Churchville, PA (18 miles from Philadelphia, PA)
- 30+ days ago
- Churchville, PA (18 miles from Philadelphia, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Beverly, NJ (14 miles from Philadelphia, PA)
- 30+ days ago
- Beverly, NJ (14 miles from Philadelphia, PA)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Philadelphia, PA
Highest Education Level
Customer Services in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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