Customer Service Jobs in Middle City West, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 32 Jobs

Insurance Agency CSR

  • West Chester, PA (23 miles from Middle City West, PA)
  • 3 hours ago
  • West Chester, PA (23 miles from Middle City West, PA)
  • 3 hours ago

Insurance Agency CSR (West Chester) 15 brintons bridge road compensation: negotiable with experience employment type: experience level: mid level job title: Personal Lines Account Manager PT work for...

Customer Service Representative (Insurance)

  • Cherry Hill, NJ (8 miles from Middle City West, PA)
  • 4 days ago
  • Cherry Hill, NJ (8 miles from Middle City West, PA)
  • 4 days ago

Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....

Customer Service Representative CHMG

  • Folsom, PA (9 miles from Middle City West, PA)
  • 4 days ago
  • Folsom, PA (9 miles from Middle City West, PA)
  • 4 days ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative CHMG

  • Upland, PA (12 miles from Middle City West, PA)
  • 4 days ago
  • Upland, PA (12 miles from Middle City West, PA)
  • 4 days ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative

  • Philadelphia, PA
  • 7 days ago
  • Philadelphia, PA
  • 7 days ago

JOIN THE PSC FAMILY Customer Service Representative Customer Service Representative SummaryTitle:Customer Service Representative ID:......

Customer Service Representative

  • Chadds Ford, PA (23 miles from Middle City West, PA)
  • 7 days ago
  • Chadds Ford, PA (23 miles from Middle City West, PA)
  • 7 days ago

Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....

Video Customer Service Rep - Mid Shift

  • Warminster, PA (18 miles from Middle City West, PA)
  • 8 days ago
  • Warminster, PA (18 miles from Middle City West, PA)
  • 8 days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Customer Service Representative Specialist Sr

  • Philadelphia, PA
  • 8 days ago
  • Philadelphia, PA
  • 8 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Associate

  • Philadelphia, PA
  • 8 days ago
  • Philadelphia, PA
  • 8 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Norristown, PA (14 miles from Middle City West, PA)
  • 15 days ago
  • Norristown, PA (14 miles from Middle City West, PA)
  • 15 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative I

  • Marlton, NJ (15 miles from Middle City West, PA)
  • 15 days ago
  • Marlton, NJ (15 miles from Middle City West, PA)
  • 15 days ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023...

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Wilmington, DE (24 miles from Middle City West, PA)
  • 18 days ago
  • Wilmington, DE (24 miles from Middle City West, PA)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • King of Prussia, PA (15 miles from Middle City West, PA)
  • 23 days ago
  • King of Prussia, PA (15 miles from Middle City West, PA)
  • 23 days ago

Qualifications Basic Qualifications: Bachelor's degree OR High School diploma/GED coupled with 2+ years of experience in customer service role....

Customer Service Representative

  • Churchville, PA (18 miles from Middle City West, PA)
  • 23 days ago
  • Churchville, PA (18 miles from Middle City West, PA)
  • 23 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

ULINE- Call Center Representative

  • Churchville, PA (18 miles from Middle City West, PA)
  • 30+ days ago
  • Churchville, PA (18 miles from Middle City West, PA)
  • 30+ days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Demographic Data for Middle City West, PA

Moving to Middle City West, PA? Find some basic demographic data about Middle City West, PA below.


Local
National
13,002,700
303,027

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Middle City West, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Middle City West, PA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middle City West, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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