Customer Service Jobs in Malvern, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs

Insurance Agency CSR

  • West Chester, PA (5 miles from Malvern, PA)
  • moments ago
  • West Chester, PA (5 miles from Malvern, PA)
  • moments ago

Insurance Agency CSR (West Chester) 15 brintons bridge road compensation: negotiable with experience employment type: experience level: mid level job title: Personal Lines Account Manager PT work for...

Customer Service Representative - Bilingual

  • Gilbertsville, PA (18 miles from Malvern, PA)
  • 2 days ago
  • Gilbertsville, PA (18 miles from Malvern, PA)
  • 2 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Hilltown, PA (24 miles from Malvern, PA)
  • 2 days ago
  • Hilltown, PA (24 miles from Malvern, PA)
  • 2 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative CHMG

  • Folsom, PA (15 miles from Malvern, PA)
  • 4 days ago
  • Folsom, PA (15 miles from Malvern, PA)
  • 4 days ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative CHMG

  • Upland, PA (14 miles from Malvern, PA)
  • 4 days ago
  • Upland, PA (14 miles from Malvern, PA)
  • 4 days ago

Updates job knowledge by participating in annual customer service training....

Customer Service Rep

  • Boyertown, PA (22 miles from Malvern, PA)
  • 7 days ago
  • Boyertown, PA (22 miles from Malvern, PA)
  • 7 days ago

Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....

Customer Service Representative

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 7 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 7 days ago

JOIN THE PSC FAMILY Customer Service Representative Customer Service Representative SummaryTitle:Customer Service Representative ID:......

Customer Service Representative

  • Chadds Ford, PA (13 miles from Malvern, PA)
  • 7 days ago
  • Chadds Ford, PA (13 miles from Malvern, PA)
  • 7 days ago

Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....

Customer Service Representative Specialist Sr

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 8 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 8 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Associate

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 8 days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 8 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Norristown, PA (12 miles from Malvern, PA)
  • 15 days ago
  • Norristown, PA (12 miles from Malvern, PA)
  • 15 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Wilmington, DE (22 miles from Malvern, PA)
  • 18 days ago
  • Wilmington, DE (22 miles from Malvern, PA)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • King of Prussia, PA (8 miles from Malvern, PA)
  • 23 days ago
  • King of Prussia, PA (8 miles from Malvern, PA)
  • 23 days ago

Qualifications Basic Qualifications: Bachelor's degree OR High School diploma/GED coupled with 2+ years of experience in customer service role....

Customer Service Associate - Weekend Availability

  • North Wales, PA (18 miles from Malvern, PA)
  • 30+ days ago
  • North Wales, PA (18 miles from Malvern, PA)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Bilingual Customer Service Rep

  • Philadelphia, PA (20 miles from Malvern, PA)
  • 30+ days ago
  • Philadelphia, PA (20 miles from Malvern, PA)
  • 30+ days ago

Qualifications Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required Previous 1 year customer service or customer support experience required Previous 1 year call...

Remote Work

Demographic Data for Malvern, PA

Moving to Malvern, PA? Find some basic demographic data about Malvern, PA below.


Local
National
29,273
1,422
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Malvern, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Malvern, PA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Malvern, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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