Customer Service Jobs in Lancaster, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Conestoga, PA (10 miles from Lancaster, PA)
- 6 days ago
- Conestoga, PA (10 miles from Lancaster, PA)
- 6 days ago
The Customer Service Representative makes an impact by- Monitor inventory and generate orders for all assigned DSD accounts....
Customer Service Representative / Data Entry
- Marietta, PA (13 miles from Lancaster, PA)
- 25 days ago
- Marietta, PA (13 miles from Lancaster, PA)
- 25 days ago
About the Role Donegal Insurance Group has an opening for a Customer Service Representative in our Personal Lines Underwriting department....
Service Center Lancaster JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative I
- New Holland, PA (13 miles from Lancaster, PA)
- 45+ days ago
- New Holland, PA (13 miles from Lancaster, PA)
- 45+ days ago
Willingness to learn property and casualty insurance terminology and processes; prior experience in this area is a plus....
Customer Service Representative - Diagnostic Lab
- Hershey, PA (21 miles from Lancaster, PA)
- 45+ days ago
- Hershey, PA (21 miles from Lancaster, PA)
- 45+ days ago
The Patient Services Customer Service Representative 's primary responsibilities will be handling patient billing phone calls, assisting the customer service department with customer phone calls and...
Customer Service Rep/Practice Office Assitant - CADD Lancaster - Days/Eves
- Lancaster, PA
- 45+ days ago
- Lancaster, PA
- 45+ days ago
209455 Customer Service Rep/Practice Office Assitant - CADD Lancaster - Days/Eves Location: WellSpan Philhaven, Lancaster, PA Schedule: Full Time Full-time, Days/Eves 11:30-8 Monday 9:30-6 Tuesday 10...
Customer Service Representative (Loan Consultant I)
- Lancaster, PA
- 60+ days ago
- Lancaster, PA
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Pay for Customer Service Representative is between $20 and $30 per hour at this location. Are you friendly and do you thrive on providing great customer service?...
- Parkesburg, PA (22 miles from Lancaster, PA)
- 90+ days ago
- Parkesburg, PA (22 miles from Lancaster, PA)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Overnight Customer Service Representative
- Ephrata, PA (10 miles from Lancaster, PA)
- 90+ days ago
- Ephrata, PA (10 miles from Lancaster, PA)
- 90+ days ago
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service....
Demographic Data for Lancaster, PA
Moving to Lancaster, PA? Find some basic demographic data about Lancaster, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lancaster, PA
Highest Education Level
Customer Services in Lancaster, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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