Customer Service Jobs in Horsham, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Customer Service Representative (Insurance)

  • Cherry Hill, NJ (19 miles from Horsham, PA)
  • 1 day ago
  • Cherry Hill, NJ (19 miles from Horsham, PA)
  • 1 day ago

Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....

Customer Service Representative CHMG

  • Milmont Park, PA (22 miles from Horsham, PA)
  • 1 day ago
  • Milmont Park, PA (22 miles from Horsham, PA)
  • 1 day ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative

  • Philadelphia, PA (16 miles from Horsham, PA)
  • 4 days ago
  • Philadelphia, PA (16 miles from Horsham, PA)
  • 4 days ago

JOIN THE PSC FAMILY Customer Service Representative Customer Service Representative SummaryTitle:Customer Service Representative ID:......

Video Customer Service Rep - Mid Shift

  • Warminster, PA (4 miles from Horsham, PA)
  • 5 days ago
  • Warminster, PA (4 miles from Horsham, PA)
  • 5 days ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Customer Service Representative Specialist Sr

  • Philadelphia, PA (16 miles from Horsham, PA)
  • 5 days ago
  • Philadelphia, PA (16 miles from Horsham, PA)
  • 5 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Associate

  • Philadelphia, PA (16 miles from Horsham, PA)
  • 5 days ago
  • Philadelphia, PA (16 miles from Horsham, PA)
  • 5 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Norristown, PA (10 miles from Horsham, PA)
  • 12 days ago
  • Norristown, PA (10 miles from Horsham, PA)
  • 12 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative

  • Pennington, NJ (20 miles from Horsham, PA)
  • 16 days ago
  • Pennington, NJ (20 miles from Horsham, PA)
  • 16 days ago

Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Pennington, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work...

Customer Service Representative

  • King of Prussia, PA (14 miles from Horsham, PA)
  • 20 days ago
  • King of Prussia, PA (14 miles from Horsham, PA)
  • 20 days ago

Qualifications Basic Qualifications: Bachelor's degree OR High School diploma/GED coupled with 2+ years of experience in customer service role....

Customer Service Representative

  • Churchville, PA (7 miles from Horsham, PA)
  • 20 days ago
  • Churchville, PA (7 miles from Horsham, PA)
  • 20 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

ULINE- Call Center Representative

  • Churchville, PA (7 miles from Horsham, PA)
  • 30+ days ago
  • Churchville, PA (7 miles from Horsham, PA)
  • 30+ days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Associate

  • Beverly, NJ (15 miles from Horsham, PA)
  • 30+ days ago
  • Beverly, NJ (15 miles from Horsham, PA)
  • 30+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate - Weekend Availability

  • North Wales, PA (5 miles from Horsham, PA)
  • 30+ days ago
  • North Wales, PA (5 miles from Horsham, PA)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Bilingual Customer Service Rep

  • Philadelphia, PA (16 miles from Horsham, PA)
  • 30+ days ago
  • Philadelphia, PA (16 miles from Horsham, PA)
  • 30+ days ago

Qualifications Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required Previous 1 year customer service or customer support experience required Previous 1 year call...

Remote Work

Customer Service Representative - Bilingual

  • Hilltown, PA (10 miles from Horsham, PA)
  • 45+ days ago
  • Hilltown, PA (10 miles from Horsham, PA)
  • 45+ days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Demographic Data for Horsham, PA

Moving to Horsham, PA? Find some basic demographic data about Horsham, PA below.


Local
National
16,273
765
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Horsham, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Horsham, PA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Horsham, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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