Customer Service Jobs in Gilbertsville, PA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual
- Gilbertsville, PA
- 7 hours ago
- Gilbertsville, PA
- 7 hours ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Allentown, PA (21 miles from Gilbertsville, PA)
- 7 hours ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 7 hours ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Hilltown, PA (17 miles from Gilbertsville, PA)
- 7 hours ago
- Hilltown, PA (17 miles from Gilbertsville, PA)
- 7 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Call Center Customer Service Representative
- Allentown, PA (21 miles from Gilbertsville, PA)
- 3 days ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 3 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
- Boyertown, PA (5 miles from Gilbertsville, PA)
- 4 days ago
- Boyertown, PA (5 miles from Gilbertsville, PA)
- 4 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Customer Service Representative
- Allentown, PA (21 miles from Gilbertsville, PA)
- 8 days ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 8 days ago
Documents all communication accurately within designated platform with Customer Service....
Customer Service Representative
- Norristown, PA (18 miles from Gilbertsville, PA)
- 12 days ago
- Norristown, PA (18 miles from Gilbertsville, PA)
- 12 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- King of Prussia, PA (18 miles from Gilbertsville, PA)
- 21 days ago
- King of Prussia, PA (18 miles from Gilbertsville, PA)
- 21 days ago
Qualifications Basic Qualifications: Bachelor's degree OR High School diploma/GED coupled with 2+ years of experience in customer service role....
Insurance Enrollment Specialist
- Allentown, PA (21 miles from Gilbertsville, PA)
- 21 days ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 21 days ago
Insurance Enrollment Specialist Lehigh Valley Health Network - 3.4 Allentown, PA Job Details Full-time Estimated: $37.8K - $49.6K a year 17 hours ago Qualifications 5 years Computer literacy...
ULINE- Call Center Representative
- Breinigsville, PA (17 miles from Gilbertsville, PA)
- 28 days ago
- Breinigsville, PA (17 miles from Gilbertsville, PA)
- 28 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Associate - Weekend Availability
- North Wales, PA (19 miles from Gilbertsville, PA)
- 30+ days ago
- North Wales, PA (19 miles from Gilbertsville, PA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 45+ days ago
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Horsham, PA (24 miles from Gilbertsville, PA)
- 60+ days ago
- Horsham, PA (24 miles from Gilbertsville, PA)
- 60+ days ago
AAMCO Transmissions is seeking a dynamic, passionate, tenured customer-oriented Customer Service (Support) Representative who can offer extraordinary customer service while speaking to every customer...
Remote WorkCustomer Service Representative
- Tredyffrin, PA (20 miles from Gilbertsville, PA)
- 26 days ago
- Tredyffrin, PA (20 miles from Gilbertsville, PA)
- 26 days ago
Summary: The Customer Service Representative is responsible for providing excellent customer service to IPM guarantors who have questions or complaints regarding their IPM statement or other related...
Customer Service Representative, Commercial - Plymouth Meeting, PA
- Plymouth Meeting, PA (21 miles from Gilbertsville, PA)
- 26 days ago
- Plymouth Meeting, PA (21 miles from Gilbertsville, PA)
- 26 days ago
Excellent communications and customer service skills. Highly organized and effective at documentation....
Demographic Data for Gilbertsville, PA
Moving to Gilbertsville, PA? Find some basic demographic data about Gilbertsville, PA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gilbertsville, PA
Highest Education Level
Customer Services in Gilbertsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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