Customer Service Jobs in Fayette City, PA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Customer Service Representative-Pharmacy MTM Services- Temporary- WFH

  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 13 hours ago
  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 13 hours ago

Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...

Customer Service Representative

  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 2 days ago
  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 2 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Medical Customer Service Rep

  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 3 days ago
  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 3 days ago

Here, a commitment to customer service and quality is expected....

Customer Service Representative - Patient Registration - Team Lead

  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 8 days ago
  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 8 days ago

As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....

ULINE- Customer Service Representative

  • United, PA (21 miles from Fayette City, PA)
  • 9 days ago
  • United, PA (21 miles from Fayette City, PA)
  • 9 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 15 days ago
  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 15 days ago

Customer Service Representative Pittsburgh, PA PSC Group is now hiring a Customer Service Representative to join our team at a safety-minded facility in Philadelphia, PA The ideal candidate will have...

Customer Service Representative - Bilingual

  • United, PA (21 miles from Fayette City, PA)
  • 16 days ago
  • United, PA (21 miles from Fayette City, PA)
  • 16 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Rep CCBH - Various Schedules

  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 30+ days ago
  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 30+ days ago

Document inquiries in accordance with Community Care Customer Service guidelines....

Bilingual Customer Service Representative

  • Canonsburg, PA (21 miles from Fayette City, PA)
  • 45+ days ago
  • Canonsburg, PA (21 miles from Fayette City, PA)
  • 45+ days ago

service skills Comfortable working in a fast-paced, office-based environment Familiarity with Windows-based computer systems Preferred: 1+ year of customer service, medical office, or call center experience...

Customer Service Associate - Nights/Weekends

  • North Versailles, PA (21 miles from Fayette City, PA)
  • 60+ days ago
  • North Versailles, PA (21 miles from Fayette City, PA)
  • 60+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Patient Registration

  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 30+ days ago
  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 30+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Associate

  • Greensburg, PA (24 miles from Fayette City, PA)
  • 30+ days ago
  • Greensburg, PA (24 miles from Fayette City, PA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6211 State Route 30, Greensburg,...

Customer Service Representative

  • Washington, PA (21 miles from Fayette City, PA)
  • 45+ days ago
  • Washington, PA (21 miles from Fayette City, PA)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Part Time Customer Service Associate

  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 60+ days ago
  • Pittsburgh, PA (20 miles from Fayette City, PA)
  • 60+ days ago

Assist customers by effectively resolving all customer service issues....

Demographic Data for Fayette City, PA

Moving to Fayette City, PA? Find some basic demographic data about Fayette City, PA below.


Local
National
2,123
18
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...

Salary for Customer Service Jobs in Fayette City, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fayette City, PA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fayette City, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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